Manufacturing IT Manager
Posted 31 Aug 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- People management
No salary listed for this role.
Field of studyComputer Science, Engineering, Information Technology (or related)
Study levelBachelor's or higher
About the role
The Manufacturing IT Manager is responsible for delivering reliable, high‑quality IT, System Engineering, and Test Engineering services that support manufacturing operations and overall business objectives.
This role focuses on building and leading a collaborative and high‑performing team environment, ensuring clarity of expectations, accountability, and consistent execution across functions.
A key part of the role is maintaining effective communication with stakeholders—both customers and internal teams—by providing transparent updates on priorities, progress, and risks. The Manufacturing IT Manager engages confidently in customer discussions with a strong technical understanding to represent IT operations effectively.
How you will contribute
1. Customer Experience & Service Delivery
- Ensure the consistent delivery of reliable, high‑quality, and transparent IT services aligned with customer expectations.
- Participate in customer meetings (e.g., Ops Reviews, QBRs) and present structured updates on priorities, progress, risks, and outcomes.
- Translate customer and stakeholder needs into practical, well‑defined solutions.
2. People Leadership & Team Effectiveness
- Lead, support, and develop a collaborative team with clear roles, priorities, and expectations.
- Foster teamwork, knowledge sharing, and consistent ways of working across all functions.
- Support employee growth, engagement, and capability uplift.
- Collaborate with the Manufacturing leadership team to drive improvements across the broader operations environment.
3. Performance Management & Operational Control
- Establish and maintain a clear performance management framework with defined KPIs and regular review cycles.
- Monitor performance using data‑driven insights to identify gaps and drive corrective actions.
- Ensure operational delivery aligns with customer expectations, quality standards, and broader business goals.
4. Reporting, Governance & Visibility
- Maintain a standardized reporting structure, including dashboards covering priorities, timelines, status, and updates.
- Ensure consistent tracking and communication of projects, operational priorities, and improvements in governance forums.
- Provide accurate, timely, and well‑structured updates to support decision‑making and alignment.
5. Project & Portfolio Delivery