Grocery Manager

Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Maintain compliance with the following: Food Safety standards, divisional merchandising, signing, and recovery standards, stockroom standards, corporate policies, labor agreements, housekeeping standards, and all safety guidelines and standards
- Verify ads are in stock
- Perform early removal breakdown
- Promote and follow company initiatives
- Sell products to customers and perform cashier functions, when necessary
- Monitor freight receiving and freight stocking standards
- Follow up on daily tours
- Monitor and adjust the 15-minute chart
- Maintain an awareness of daily sales
- Manage all maintenance/repair needs
- Respond to verbal customer comments/complaints/requests
- Complete customer incident and associate incident/accident report forms
- Process salvage
- Access on-line sales information
- Write Intersection Transfers
- Perform cashier duties such as: open/close register, scan and bag merchandise, complete/tender transactions, make money drops, maintain balanced cash box, complete file maintenance log for price discrepancies, maintain knowledge of produce codes, call for item verification
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum
- High School Diploma or GED
- Proficient in Microsoft Office
- Working knowledge of alarms, sprinklers, and printers
- Knowledge of QFC policies, procedures and organizational structure
- Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated
- Ability to prioritize/multi-task while providing accurate/on-time results
- Ability to read/interpret documents
- Strong analytical and problem-solving skills
- Basic math skills (i.e., counting, addition, and subtraction)
- Demonstrated ability to coach and train
- Strong attention to detail
- Ability to collaborate and work cooperatively in a team-based environment
- Familiarity with industry/technical terms and processes

Desired
- 6 months related experience
- First Aid/CPR
- Fork-lift Certification
- Food Safety Certification