Grocery Center Store Field Specialist

Assess each store's ability to exceed customer expectations for ease of shopping, service, variety, freshness, cleanliness, food safety and regulatory conditions. Serve as the subject matter expert in Center store departments and liaison along with Grocery and Drug/GM Merchandisers to provide feedback on the effectiveness of the merchandising or operational plans/programs as well as local needs and products. Focus on teaching and coaching the Merchandising plan and upskilling associates in stores. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Share merchandising plans with store leadership, associates and field specialist through frequent and timely store visits
• Instruct and train store associates in the proper use of store’s display space and special/seasonal merchandising techniques
• Instruct and train department leaders on writing good schedules and orders and understands consequences of ineffective schedules and orders
• Instruct and train store department leaders in proper ordering, execution of the sales plan, implementation and development of product mix to support consistent sales, and tonnage growth
• Ensure that required division methods of handling, receiving, storing, conditioning, pricing, stocking, and rotating merchandise are implemented at store level
• Ensure implementation and execution of merchandising and operational plans as directed by applicable division department and understands impact of ordering & inventory
• Collaborate with department leaders, store leadership and district managers in the achievement of shrink goals
• Ensure store compliance with federal, state, and local laws, and with enterprise/division policy; ensure adherence to division standards on applicable commodities and departments
• Maintain and support all food safety and sanitation best practices
• Work with store associates in the promotion of safety and shared responsibility for the achievement of a zero-accident safety culture
• Assist in the effective implementation of technologies and use of systems (e.g., computer assisted ordering (CAO))
• Maintain awareness of competitive situations and monitor/report significant programs or activities to Division Field Merchandiser
• Provide feedback to store leader/district manager on strengths and developmental opportunities of associates in Grocery and Drug GM departments
• Provide input concerning promotability/selection of store department leaders and assistant department leaders to district managers and field merchandisers and assist in the training for/transition of the new department leaders
• Work with appropriate HR resources and store teams to ensure the effective use of training programs and assist in the training
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

MINIMUM

• 2+ years of store leadership experience
• Proficient in Microsoft Office
• Excellent oral/written communication skills
• Ability to take prompt action to accomplish objectives
• Strong leadership skills

DESIRED

• Bachelor's Degree
• Any assistant store leader experience
• Any experience as department leader in Drug GM and/or Grocery

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!