Strategic Account Director

Company Description

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

Job Description

What you'll be doing

The Strategic Account Director owns a portfolio of 3 – 5 of Adaptavist’s most strategically important enterprise customers. These are typically global organisations with the potential to generate in excess of £1m in annual gross margin. 

The Strategic Account Director is accountable for building multi-year growth strategies, deepening executive relationships, and positioning Adaptavist as a long-term transformation partner, orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to drive wallet share expansion and sustainable account growth.

What we're looking for

Strategic account leadership

• Own and execute multi-year account growth plans across a portfolio of complex enterprise accounts

• Build executive-level relationships across customer organisations, establishing Adaptavist as a trusted transformation partner

• Lead and coordinate virtual strategic account manager and supporting teams across Sales, Presales, Delivery and Customer Success

• Identify and pursue whitespace opportunities across business units and geographies

Pipeline generation and value-based selling

• Develop customer-centric points of view that connect Adaptavist capabilities to measurable business outcomes

• Lead structured discovery to uncover business problems, organisational drivers and stakeholder motivations

• Build compelling business cases and value realisation plans anchored in customer outcomes, articulating value across:

  • Developer Experience

  • Toolchain Modernisation

  • AI Adoption