Head of Credit Card Acquisitions

This individual will lead the strategic direction of credit card acquisition, adoption and growth for the credit card team within Kroger.  This individual is solely responsible to drive new account volume, driving income for Kroger over the life of the credit card program. They will provide leadership to develop the product growth strategy for the credit card business to deliver the budgeted accounts and OP associated with new accounts.  The ideal candidate is a strategist and an operator who has worked with cross functional teams and has a history working with external partners.  Demonstrate the company’s core values of respect, honesty, integrity, inclusion and safety.

Responsibilities

• Develop long term acquisitions strategy, including new credit card offers and/or features by assessing competition, customer needs, and research findings
• Create annual plan and lead initiatives to acquire new credit card accounts profitably
• Use data driven strategies and A/B testing with partner to optimize new accounts and spend
• Collaborate with internal partners such as Marketing, cross functional teams and external partners
• Implement programs, including activation and early engagement programs, across multiple channels, internally and externally to meet goals
• Manage forecasting and KPI’s, develop campaign analysis and incentive strategies related to new accounts
• Maintain awareness of competitive landscape to inform program and feature development, including future product development
• Communicate, promote and execute KPF programs and initiatives throughout Kroger and divisional teams
• Partner with all business lines at KPF to deliver the level of execution at store level that is necessary to meet the financial targets
• Travel to meet with internal and external partners
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• 10+years of experience leading people or working with external partners
• 5+ years retail, merchandising or financial services experience
• 5+ negotiation experience with external partners
• Deep understanding of P/L drivers
• Demonstrated accuracy and attention to detail
• Excellent oral and written communications skills
• Strong skills in leadership, interpersonal relationship building
• Bachelor’s degree

Desired

• MBA

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!