Operational Technology Infrastructure Specialist

Our Opportunity

Work Location:  Fortescue’s Solomon mine is located on the traditional lands of the Eastern Guruma and Yindjibarndi peoples.

Roster:  8D/6R – FIFO ex Perth

The Operational Technology team supports the technology infrastructure that enables Fortescue's production systems to operate. The team looks after the vital technology stacks that power Pit to Port operations and enable the remote Integrated Operations Centre (HIVE).

Reporting to the Operational Technology Infrastructure Supervisor, the position provides hands-on implementation, support, troubleshooting and maintenance of OT infrastructure across server, storage, virtualisation, network and approved end-user hardware environments. The role helps keep site OT systems operationally sustainable, secure and supportable, including FMS, PCS, AMS and OTSS environments.

Key Responsibilities

• Provide technical support for the planning, deployment, configuration and maintenance of OT infrastructure, ensuring availability, reliability and security of OT systems.
• Support the ongoing operational health of OT server, storage, virtualisation, network and approved hardware environments across FMS, PCS, AMS, OTSS and related OT platforms.
• Implement and maintain OT cyber security controls, patching activities, configuration standards and risk mitigation actions in line with approved processes and Fortescue requirements.
• Identify and implement continuous improvement opportunities to enhance OT infrastructure performance, reduce repeat incidents and minimise operational risk.
• Provide technical input and hands-on support for OT upgrades, expansion projects and technology refresh activities aligned to operational and business requirements.
• Troubleshoot OT infrastructure incidents and problems, undertake fault diagnosis, support root cause analysis and assist with implementation of permanent fixes.
• Monitor OT infrastructure health, alerts and performance trends, taking proactive action to minimise downtime, service disruption and production impact.
• Work with internal stakeholders, technology teams and vendors to support fit-for-purpose, secure, scalable and resilient OT infrastructure solutions.
• Maintain accurate records of incidents, changes, configurations, work instructions and support activities in ServiceNow and other approved systems.
• Participate in OT on-call support, escalation activities and operational handovers to ensure timely resolution of OT infrastructure issues.

Qualifications and Experience