Developer

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
Join a team that helps shape how millions of customer communications are delivered every day. As a SmartCOMM Developer, you'll play a key role in building and evolving communication solutions that connect customers with important information across print and digital channels. Working in a specialist engineering team, you'll turn complex business requirements into scalable, reliable and customer focused experiences. You'll collaborate with talented technology and business stakeholders, contribute to cloud transformation initiatives, and bring your expertise to a platform that sits at the heart of customer communication delivery. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney) or Naarm (Melbourne).

What You'll Do
• Design and develop SmartCOMM solutions that deliver personalised customer communications across print, email, SMS and digital channels.
• Collaborate with engineers, analysts and business stakeholders to translate requirements into scalable, maintainable communication solutions.
• Create and enhance templates, data models, layouts and document composition components that support high volume customer communications.
• Contribute to technical design, estimation, documentation and deployment activities while championing development best practices.
• Support the evolution of cloud based communication platforms and help improve performance, reliability and scalability.
• Drive continuous improvement by sharing knowledge, solving complex technical challenges and influencing development standards across the team.

What You'll Bring
• Experience developing document composition solutions using SmartCOMM, Thunderhead or similar customer communications platforms.
• Strong capability designing templates, layouts and personalised customer communications at scale.
• Confidence working with JavaScript, XML and API integrations within enterprise environments.
• Experience delivering high quality software solutions using Agile ways of working.
• Knowledge of Java development, cloud technologies or AWS services would be highly valued.
• A collaborative approach with strong problem solving, communication and stakeholder engagement skills.
• Curiosity, adaptability and a passion for improving customer and technology outcomes.

What We Offer
• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
*employment type eligibility criteria apply

Applications close: Friday 23 October 2026 11:59PM AEST
Please note – full time, part time, and job-sharing arrangements will be considered.

Adjustments and Support 
 
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation. 

More About Us 

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.