Human Resources Generalist

About Pacific Health Group

At Pacific Health Group, we care deeply about the people and communities we serve. We meet individuals with kindness, respect, and understanding—listening first, honoring each person’s journey, and offering support without judgment.

Through compassionate, person-centered healthcare, behavioral health services, and social supports, we walk alongside people as they work toward healing, stability, and a healthier, more hopeful life.

Our Core Values

• Speak with integrity—clear, respectful, and honest in every interaction.
• Embrace innovation, trying new ideas, learning fast, and improving care.
• Own our roles, staying accountable for outcomes and documenting accurately.
• Build genuine connections with members, families, and teammates through empathy and cultural sensitivity.
• Lead with trust by being consistent, transparent, and following through.
• Celebrate wins together, recognizing individual and team achievements.
• Collaborate with purpose, partnering across departments and with community providers to solve problems.
• Ask for support and offer support, because thriving together is how we serve our members best

Role Overview & Impact

The Senior Human Resources Generalist position conducts workplace investigations, advises managers on performance and corrective action, supports leaves and accommodations, interprets policies, leads assigned HR projects, and helps ensure consistent HR practices across the organization.

The Senior HR Generalist works independently within established policies and serves as a senior resource to the HR team. This is an individual contributor position that reports directly to the Human Resources Manager.

Key Responsibilities

Core Responsibilities

Employee Relations and Investigations

• Serve as an HR resource for employee relations concerns involving performance, conduct, attendance, communication, workplace conflict, and policy violations.
• Interview employees and witnesses, review relevant documentation, and prepare investigation summaries and recommendations.
• Maintain accurate and confidential employee relations records.
• Facilitate conflict-resolution discussions when appropriate.
• Identify employee relations trends and recommend proactive solutions.
• Escalate high-risk, executive-level, or legally sensitive matters to the Human Resources Manager.

Performance Management and Manager Support

• Advise managers on performance concerns, employee conduct, attendance, documentation, and policy application.