Governance & Legal Operations Manager

Support us in designing the insurance experience of the future. As a Governance & Legal Operations Manager (all genders), you will provide day-to-day support across data protection, contracts, and regulatory matters for our European business. You will handle data protection matters and risk assessments, prepare and review contracts, and support insurance-regulatory compliance, working closely with the Head of Governance and relevant corporate group functions. You will bring solid expertise across these areas, combined with a pragmatic, structured, and detail-oriented approach. The ideal candidate combines solid know-how in these areas with a structured, hands-on way of working and enjoys getting into the operational detail of day-to-day matters.

This is a full-time hybrid role, with 1-2 days per week working from our Berlin office.

Requirements

Your Mission

• Provide day-to-day support on data protection matters across business projects, ensuring compliance with GDPR and related regulations
• Prepare, review, and negotiate Data Processing Agreements (DPAs) and related contractual clauses within established templates / frames
• Handle and coordinate Data Subject Rights (DSR) requests, ensuring timely and compliant responses
• Conduct data protection risk assessments and support mitigation of identified risks
• Contribute to data mapping and support AI use case inventories and AI risk assessments
• Supporting the other departments with their records of processing activities (RoPA) and data mapping documentation
  Further develop and strengthen our privacy setup

Governance

• Provide day-to-day support on compliance and insurance-regulatory matters, including claims-related questions and consumer protection topics
• Stay up to date on relevant legislative and regulatory developments affecting the insurance sector
• Support compliance monitoring and internal audits in cooperation with relevant functions

Cross-Functional Collaboration

• Coordinate with internal and external stakeholders to prioritise and manage day-to-day governance and legal matters
• Act as a first point of contact for business teams on data protection, contract, and regulatory questions
• Support the implementation of automated solutions (e.g. DSR workflows, data mapping tools)

Contract Support

• Prepare, review, and coordinate commercial contracts within established templates / frameworks, involving Group Legal where required
• Contribute to the maintenance and accuracy of legal templates, registers, and internal guidance materials

Project Management

• Apply structured project management methodologies to deliver governance & legal initiatives efficiently
• Scope, plan, and execute cross-functional projects, ensuring stakeholder alignment and measurable outcomes
• Champion process optimisation and continuous improvement in operational workflows, drawing on best practices from modern legal operations and project delivery models

Technology & Innovation

• Collaborate closely with product and engineering teams to embed compliance into software development and data handling

• Implement legal tech solutions to automate and streamline governance & legal processes

**What You Will Need to Succeed

**Qualifications & Experience

• Minimum 6 years of professional experience, ideally within a fast-paced, international environment
• Deep expertise in data protection, legal frameworks related to IT, artificial intelligence, and within a European context
• Strong understanding of European regulatory frameworks and cross-border governance & legal issues
• Technical affinity and experience in software development processes
• Experience in the insurance sector is a plus, particularly in navigating regulatory frameworks, claims-related legal matters, and consumer protection
• Fluent in German and English

Personal Attributes

• Strategic thinker with a hands-on approach
• Excellent communicator and stakeholder manager
• High integrity, sound judgement, and commercial acumen
• Comfortable operating in a lean, high-performance environment

Benefits

Why getolo?

🌴 Salary & Vacation

• Attractive fixed salary
• Start with 28 vacation days, with an increase every two years (capped at 30 days). Holidays on December 24th and 31st.

🧑‍💻 Mobility & Flexibility

• Choose between a free Swapfiets bike, or a Berlin/Brandenburg ticket (“VBB - Jobticket”) or BVG “Deutschlandticket” subsidized by us
• Work hybrid - from your home office or in our office in Berlin-Mitte
• Work abroad in the EU for up to 60 days

🧘 Health

• Benefit from free coaching sessions with nilo.health, our mental health tool
• Test our products yourself! Choose between dentolo, petolo or vitolo

📚 Development

• Learning Budget starting from 750 € per year
• Regular (360 degree) feedback

🌍 Berlin Based, International Mindset

• We communicate, collaborate, and celebrate in English to ensure everyone is included
• Our diverse team spans from 33 different countries

🧬 Values

• Our values are not buzzwords, but actions that are a part of our individual and collective DNA:

• #fast: We simplify, move with urgency, and focus on outcomes

• #brave: We take bold decisions, challenge the status quo, and act with conviction

• #accountable: We deliver end-to-end, reduce dependencies, and own our decisions

• #caring: We treat each other with respect, build trust, and create an environment where everyone can thrive

🙌 And much more…

• Legendary summer and winter parties 
• Regular team events
• Many discounts on the corporate Benefits Platform
• Two Community Days per calendar year
• Pet friendly office

Sounds like the perfect job for you? We look forward to receiving your application and getting to know you!

About getolo

Founded in 2015, getolo GmbH is an innovative and award-winning InsurTech company that offers comprehensive supplementary insurance plans in the areas of dental, pet health and liability, as well as health add-on coverage. Under the brands dentolo, petolo, patolo and vitolo, we serve over 265,000 customers across Germany, France and Spain, providing digital and hassle-free protection that seamlessly integrates into their daily lives.
We believe that prevention is always better than cure—which is why we focus on preventive care, customer-centric service, and financial security to protect our customers and their loved ones from unexpected costs. Thanks to the close collaboration of our team of market specialists and insurance experts, we continuously monitor industry developments to offer practical solutions for current challenges.
getolo's company culture is built on collaboration, innovation, and agility—always with a strong focus on the needs of our customers. With a team of around 300 employees, getolo is led by Daniel Gadea (CEO) and Laura Wulff (CGO). getolo is a partner of DA Direkt and part of the Zurich Group Germany.

getolo is an equal opportunity and diversity employer. We strive to create a friendly, safe, and welcoming environment for all our team members, regardless of ethnicity, gender, gender identity and expression, sexual orientation, limitations and talents of any kind, physical appearance, social background, marital status, age, or religion (or lack thereof).

When you apply, we focus solely on your experience and motivation. You decide what additional information you want to disclose (photo, marital status, religion, gender, nationality, etc.). We value and treat all applications equally.

Contact:

getolo Recruiting Team
jobs@getolo.com