Operations and Office Assistant

Make a real difference at one of London’s foremost SaaS scale-ups:    Be ready to pioneer the future of AI, data analytics, and technology. Step into PredictX, where we don't just  see AI as a fashionable bandwagon to hop on but have lived  and breathed AI & ML in every aspect of our product for the past decade.   As an Enterprise SaaS provider, we're revolutionising critical decision-making for many of the world’s largest businesses, including 3 FAANGs, seeking empowerment through our integrative AI technology and Predictive Analytics.   The Role:   We’re seeking a versatile and proactive Operations and Office Assistant to contribute to our ongoing success. This role is perfect for a highly organised individual with a can-do attitude. You’ll be based in our Victoria, London office, supporting various departments including sales, and events.   If you thrive in a fast-paced environment, eager to learn, and have a passion for delivering exceptional results, we want to hear from you. This is an excellent opportunity to gain valuable experience in a thriving industry.   This role requires a versatile individual with a strong administrative background and the ability to thrive in a fast-paced environment.  

Key Responsibilities

• Office management and administration

• Reception Duties:  Manage incoming calls, emails, and visitors.

• Office Maintenance: Oversee office supplies, equipment, and maintenance issues.

• Facilities Management: Coordinate cleaning, repairs, and office layout.

• Health and Safety: Ensure compliance with health and safety regulations.

• Event Management: Organise company and social events.

• Travel and Accommodation: Book travel arrangements for staff.

• Office Support: Provide general administrative support to all department

• Financial and Reporting

• Financial Management: Process expenses, purchase orders, and invoices.

• Reporting: Prepare and submit required reports (e.g. CCS, security audit).

• Project Support

• Project Assistance: Contribute to various projects as needed (e.g., DetectX, Hotel Matcher).

• Data Management: Handle data validation and analysis.

• Client and Stakeholder Management

• Client Support: Assist with client meetings and events.

• Stakeholder Liaison: Maintain relationships with building management and suppliers.

• People and Culture

• Onboarding and Off-boarding: Support new and departing employees.

• Team Support: Contribute to a positive and efficient office environment.

Skills/Experience

• Essential Skills

• Organisational and Time Management:  Ability to self manage, prioritise tasks, meet deadlines, and manage multiple projects simultaneously.

• Communication: Excellent verbal and written communication skills for interacting with colleagues, clients, and external parties.

• Interpersonal Skills:  Strong relationship-building and teamwork abilities to collaborate effectively with different departments.

• Problem-Solving: Ability to think critically and find solutions to challenges.

• Attention to Detail: Meticulous approach to ensure accuracy in tasks and data management.

• Adaptability: Flexibility to handle changing priorities and responsibilities.

• Proficiency in IT: Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Experience

• Office Administration:  Proven experience in a similar role, handling a variety of administrative tasks.

• Event Management: Experience in planning and executing events, including budgeting and coordination.

• Customer Service: Strong customer service orientation to interact with clients and visitors.

• Project Management: Ability to support and contribute to various projects.  At PredictX, every day is a leap towards reshaping the tech and AI landscape. It’s not just a job; it’s a journey to innovate and achieve excellence.   Ready to embark on this thrilling adventure? Join us, and let's redefine technology together!