About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

The focus of this role is to bolster Auctane's global engineering and operations within the Information Security Group. This position reports directly to the SECOPS Manager and entails the leadership of several security programs within the engineering and operations teams. The successful candidate will be instrumental in defining and developing the technology and processes governing cybersecurity practices to secure Auctane's global infrastructure. The role will specifically concentrate on securing the Enterprise and Cloud Infrastructures, alongside managing security operations responsibilities.This critical role requires a successful candidate to be a key contributor in establishing and evolving the technology and processes that define Auctane's global cybersecurity practices. The primary focus of this position is to secure the Enterprise and Cloud Infrastructures while also managing core security operations. The Infosec group operates as part of the broader R&D Tech function, which utilizes modern architectural patterns and technologies, including AI, at scale and pace.

About the team

We have a flat and open engineering culture where diverse opinions and perspectives are valued, data and evidence beats opinion and hierarchy, backed by honest and frank discussions. We passionately believe in forming autonomous, cross functional teams who are empowered to deliver our ambitious strategy. Our engineering culture is characterized by its flat and open structure, where diverse opinions and perspectives are highly valued. Decisions are driven by data and evidence, superseding opinion and hierarchy, and are supported by candid and transparent discussions. We are strong advocates for the formation of autonomous, cross-functional teams who are fully empowered to execute our ambitious strategy. We strongly support cross-collaboration and mission driven autonomous teams that are given full authority to implement our ambitious strategy. Our ambitious strategy is implemented by autonomous, mission-driven teams that are fully empowered to act and strongly encouraged to cross-collaborate.

What will you be doing?

Design, implementation, and maintenance of organizational security systems and solutions
Development of controls on security systems, via automation and feature development to support vulnerabilities and incident detection
Performing threat and risk assessments to prioritize remediations and follow through closure
Develop and operate standard Incident Response and Risk Management playbooks and adapt during Incidents
Learn and adapt new technologies and processes based on vendor training and market research

What are we looking for?

Bachelor's degree and 3-4 years or 8+ years of progressive experience in Cybersecurity, Information Technology, Computer Science, or a related technical field Intermediate level experience at least in one or two security domains within the Enterprise and Cloud Infrastructures to develop threat detections and mitigation strategies
Strong problem-solving and research skillset to hypothesize, test, and learn during troubleshooting process
Curiosity and desire to learn new technologies, and quickly adapt
Ability to write clear technical documentation and effectively explain security issues to both technical and non-technical audience
Direct experience in cybersecurity domains and projects related to engineering and operations
Foundational security certifications such as CompTIA Security+, Network+, or AWS Security certifications are highly preferred

The tech stack

AWS, GCP, SaaS, and Enterprise Artificial Intelligence Solutions (Gemini, Claude, internal)
CNAPP, DSPM, and Cloud Security Solutions
Application Security Technologies (DAST, SAST, SCA, ASM)
Email Security Technologies
SIEM Solutions and Detection Technologies
Google Workspace Vulnerability Management Solutions
Application Security
Python, PowerShell, Bash

What do we offer?

💸 Clear and transparent compensation plan. Salary range: 41000 € to 52000€/year. We will discuss the indicated range with you in the first recruiting call to ensure that we are on the same page.

💰 Flexible salary benefits
Save on personal income tax with Cobee for expenses like transport, restaurants, and kindergarten.

🩺 Private health insurance
Free for all employees via Cigna, plus we cover 50% for your family members.

🌅 Generous time off
Enjoy 26 days of holiday per year (23 base days + your 🎂 birthday off, Christmas Eve, and New Year’s Eve).

💻 Your gear, your choice
Whether you prefer Mac or Windows, or need an extra screen, we’ll make sure you’re set up for success from day one.

🗓️ Annual Salary Review
We’re committed to recognizing your professional growth. Every year, we review salaries to reflect your individual development, achievements, and impact on our business success.

📙 Grow your skills
We offer up to €2000/year in training (certifications, conferences, workshops) to boost your growth—both technical and personal.

📺 Learning resources
Access internal and external training, including platforms like LinkedIn Learning, completely free.

🧘‍♂️ Holistic wellness program
Includes access to Wellhub, Curalinc (psychological support), Rocketlawyer (legal advice), and regular health webinars & challenges.

😊 Volunteer day
Take one day off a year to volunteer and give back. Bonus points for sharing pics on Slack!

👩‍⚕️ Free therapy vouchers
Because your mental health matters.

🏐 Health & wellness support
Get up to €55/month to cover your gym or fitness classes (yoga, boxing, pilates, etc.).

🗺️ Weekly language classes
Improve or learn a new language (English, Spanish, French, Italian, or German) in small groups with expert instructors—on us!

🏥 Time for health
Get 8 hours per year for personal medical appointments and 10 hours per year to support your family’s medical needs.

⚖️ Work-life balance
We’re flexible and people-first. We know life happens, and we aim to make work work for you.

💜 Inclusive, upbeat culture
No suits here—just a welcoming, casual, and respectful space where diversity is celebrated, and you can be your full self.

🌍 A global, multicultural team
We’re made up of 20+ nationalities, speaking 10+ languages. All communication is in English, so everyone’s included.

📦 Packlink Pro discount
Enjoy 99% off your personal shipments using our platform.

🔗 Referral bonuses
Know someone amazing? Earn €1K–€3K when you refer candidates we hire—depending on the role.

🏢 Central Madrid office
When you want a change of scenery, drop by our office in the heart of Madrid—free snacks and drinks included!

🏟️ Team events
We work hard and play hard with regular team-building activities and meetups.