Technology Manager

· Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs. · Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs. · Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues. · Analyze logs to identify problems within the IBM API Connect environment. · Configure and implement backup and restoration of IBM API Connect subsystems. · Backup and restore IBM API Connect configuration data. · Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect · Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs. · Consumer maintenance including creating users, groups and roles, and security configurations. · Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes. · Enabling the third party tools like elastic to capture the analytics events for customer dash boards · Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures · Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment. · Apply product maintenance patches, interim releases, upgrades as required. · Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required. · Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.

· Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss, and close issues or questions that arise.

Responsibilities

• Lead and manage the MGN Pak - Middleware & Platforms team, ensuring efficient operations and performance.
• Oversee the installation, configuration, and administration of IBM API Connect, including on-prem VMs and cloud environments.
• Monitor API performance and availability, ensuring optimal health and responsiveness.
• Lead incident resolution calls, providing expertise and guidance for root cause analysis.
• Analyze logs and identify issues within the IBM API Connect environment, implementing effective solutions.
• Maintain the CI/CD pipeline for API deployment and management, ensuring a seamless development process.
• Manage API lifecycles using the API Management Portal, across multiple API Catalogs.
• Implement security measures, including TLS Profiles and oAuth2 mechanisms, to secure the IBM API Connect environment.
• Interact with IBM Technical Support and Sales teams, representing the organization and resolving technical queries.
• Provide technical architecture insights, assist in discovery sessions, and respond to architecture and security questions.