Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Operations Manager, Canada

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Operations Manager, Canada will play a critical role in scaling end-to-end fulfillment and data-driven operations across Canada's eCommerce, wholesale, and logistics channels.

ROLE OVERVIEW

The Operations Manager, Canada provides strategic direction and day-to-day oversight across the full spectrum of Canada operations — including wholesale, eCommerce, drop ship, make-to-order (MTO), third-party distribution (3PD), third-party logistics (3PL), hot market fulfillment, transportation, inventory control, customs and cross-border compliance, and capacity planning. This role owns real-time order visibility, daily fulfillment strategy, and the operational data pipelines that drive activity across all partners, while building the reporting and analytics ecosystem that enables proactive, data-driven decision-making at all levels. The Operations Manager, Canada delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:

• Partner with internal US-based teams across Supply Chain, Sales, Operations, Logistics, Transportation, and IT to ensure alignment and end-to-end operational continuity across the Canada business unit.