Note for Recruitment Agencies:
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.

We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable – please direct all queries to the relevant Resourcing Partner.

Job Title – Group Quality Lead

Location – United Kingdom

What you will be doing:

As Group Quality Lead, you will join our Technical Services Quality Team and become a champion for quality Galliford Try. The Group Quality Lead is responsible for developing, implementing and sustaining initiatives that embed a positive quality culture across the organisation. The role focuses on influencing behaviours, leadership engagement, employee ownership, and continuous improvement to ensure that quality is understood as everyone's responsibility. Working collaboratively with operational delivery teams, functional leaders and other internal stakeholders, the Group Quality Lead will drive cultural transformation programmes that enhance quality performance, reduce defects, contribute to business outcomes and strengthen organisational learning.

The Group Quality Lead will be integral in the ensuring the desired behaviours and culture required to deliver good quality outcomes in line with our business strategy. The Group Quality Lead will be involved in sharing best practice through all activities through active business wide engagement. Whilst carrying out your role you will promote the business and overarching company values and build strong and professional working relationships with all key stakeholders across Galliford Try. You will hold your own continual professional development in high regard and keep up to date with knowledge and learning relevant to the construction industry. 

Key Accountabilities

• Design and deliver quality initiatives in support of our quality strategy and ‘doing the right thing’ ethos to lead to improvements in quality maturity across the business.

• Develop engagement campaigns that promote quality awareness and learning. 

• Create engaging quality-related content, campaigns and awareness materials. 

• Create guidance materials and toolkits in support of quality behaviours.

• Facilitate workshops, focus groups and forums to understand cultural barriers and opportunities.

• Collaborate with Learning and Development, Health & Safety and operational teams to align cultural initiatives.

• Develop and promote the quality community within GT through internal networks of quality champions and change advocates.

• Enhance employee understanding and ownership of quality responsibilities through engagement activities.

• Increased effectiveness of lessons learned and knowledge-sharing processes.

• Assist in the definition and monitoring of key quality lead indicators.

• Analysis of data from feedback, audit, surveys and identify target areas.

• Support effective actions to address internal feedback.

Support effective quality training.

Competency Requirements

• Excellent interpersonal, verbal, written and presentation skills. 

• Adaptable in fast and often complex projects.

• Ability to work independently and proactively.

• Ability to positively motivate, empower and inspire others.

• Excellent organisational skills, focused and driven with a can-do attitude.

• Ability to prioritise workload and make key decisions.

• Competent in problem solving, identifying issues analysing cause and developing viable solutions.

• Confidently interpret data and insights to identify improvement opportunities.

• Excellent IT skills.

Personal attributes

• Be a passionate advocate for quality excellence.

• Highly collaborative and engaging.

• Have an emotional intelligence, be able to read the room.

• Be curious and innovative.

• Be appositive role model for quality behaviours.

• Value learning and continuous improvement.

• Be resilient when faced with resistance to change

• Ability to engage audiences at all levels.

Professional Experience 

• Previous experience in quality management, operational excellence, continuous improvement or organisational development within construction, infrastructure, engineering or manufacturing sectors. 

• Experience leading cultural change or behavioural improvement initiatives. 

• Strong understanding of quality management systems and continuous improvement methodologies. 

• Experience engaging senior stakeholders and operational teams. 

• Proven ability to influence behavioural and organisational change.

• Knowledge of ISO 9001 and quality assurance principles.

• Understanding of other relevant standards.

• Lean, Six Sigma or continuous improvement qualification.

• Relevant professional membership with CQI/IRCA or be willing to achieve this within 2 years. 

• Computer literate with extensive understanding of Microsoft 365 and can easily learn new software.

What We Can Offer in Return:

With an impressive order book of over £4.3 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.  

We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues. 

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. 

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our benefits:

We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Cycle to Work schemes
• Comprehensive pension plan
• Competitive family leave policy 
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
• Paid for yearly membership to one recognised professional association relevant to your role

About us:

Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value.

Additional Information:

Galliford Try welcomes applications from candidates who would like to work full-time, part-time and / or flexibly and this will be discussed in more detail as part of the recruitment process.

We encourage you and would be grateful if you could confirm any requirements, we can reasonably fulfil to make this application a positive experience for you.

Don’t meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview.

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