Business Support Administrator

Note for Recruitment Agencies:

We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.

We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable – please direct all queries to the relevant Resourcing Partner.

Senior Business Support Administrator – Environment

Location - Plymouth 

An opportunity has arisen for a Senior Business Support Administrator to join the team at Galliford Try within our Environment Business.

You will work on our South West Water Frameworks within the Asset Maintenance division of our Environment Business. This team successfully delivers schemes of varying sizes, predominately to the Water Industry, across both Water and Waste Water schemes.

Purpose of the Role:

The Business Support Coordinator role will provide comprehensive administrative, operational, and coordination support across the business. The role ensures the smooth running of office and project activities, supports compliance and reporting requirements, and acts as a key point of contact for internal teams, clients, and external stakeholders.

Key Responsibilities:

• Coordinate day-to-day business support across offices and projects, maintaining processes, systems and internal communications (including CX Workspace).
• Produce weekly, monthly and ad-hoc reports (board reports, project progress, Amplify Staffing List) and maintain accurate contract, allocation and work order documentation.
• Support audit and compliance processes (BSI, ISO), insurance documentation and asset/equipment expiry tracking.
• Manage monthly and quarterly waste reporting and coordinate waste collection services.
• Coordinate onboarding/offboarding, IT setup and inductions, and maintain the local training matrix.
• Act as mental health liaison and coordinate business-wide award nominations.
• Administer key systems (Aconex, Sypol, Skillguard, Tamar Tag) and manage van, fuel card and PPE administration.
• Support project and client-facing activity: defect lists, ProAct letters, site information boards, CLO reporting, and customer enquiries/complaints.
• Maintain accurate data across reporting systems and support office layout, stores and facilities coordination.

Experience and Qualifications:

• Strong administrative and organisational experience in a fast-paced environment.

• Excellent attention to detail with the ability to manage multiple tasks and deadlines.

• Effective communication and stakeholder engagement skills.

• Experience with document management and business systems (e.g., Aconex or similar).

• Ability to work independently and proactively solve problems.

• Familiar with Audit processes

• Proficient in Microsoft Office and general IT systems.

  Key Competencies

• Organisation and planning

• Communication and collaboration

• Attention to detail

• Problem solving

• Adaptability and flexibility

• Customer focus

What We Can Offer in Return:
With an impressive order book of over £4.3 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.  

We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues.  

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. 

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.  

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our Benefits:

We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Cycle to Work schemes
• Comprehensive pension plan
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
• Paid for yearly membership to one recognised professional association relevant to your role

About Us:

Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. 

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. 

For more information on this role or to enquire about other positions available within our business please contact ryan.destadler@gallifordtry.co.uk 

 Additional Information:

Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process.   

We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you.  

Don’t meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. 

As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview.” 

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