Windows Infrastructure Operations Engineer

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in various liquid asset classes worldwide. The company uses a technology and data-driven approach to investing. By combining data, research, technology, and trading expertise, QRT adopts a collaborative mindset to address complex challenges. The company's culture of innovation aims to achieve high-quality returns for investors.

The Infrastructure Operations Team ensures the stability and performance of QRT’s global Windows platforms, which underpins both trading and research platforms. The team works closely with end users, application teams, and engineering groups to provide day-to-day operational support, while also driving automation, monitoring, and deployment initiatives across a high-performance computing environment.  

Your Future Role within QRT

• Monitor the health, availability and performance of Windows infrastructure and respond proactively to alerts and service degradation.
• Provide 2nd- and 3rd-line operational support for Windows Server, Active Directory, VMware and associated infrastructure services.
• Investigate and resolve incidents affecting Windows servers, applications and virtual machines, escalating complex engineering issues to the UK platform team where appropriate.
• Perform routine administration, maintenance and approved changes across Windows Server 2022–2025 environments.
• Support Active Directory, Group Policy, DNS, certificate services and Entra ID integration.
• Manage server patching, security remediation, capacity and operational lifecycle activities.
• Monitor and troubleshoot server backups, supporting recovery testing and disaster recovery readiness.
• Support VMware ESXi clusters, virtual machines, storage connectivity and related infrastructure.
• Use tools such as Splunk and other monitoring or SIEM platforms to investigate infrastructure, security and application issues.
• Support regional components of Citrix DaaS, Azure, Microsoft 365 and Intune services.
• Use PowerShell and existing automation tooling to improve operational efficiency and reduce repetitive tasks.
• Carry out infrastructure checks, operational validation and post-change monitoring for changes delivered by the UK engineering team.
• Coordinate with application, network, security and service teams to resolve cross-functional incidents.
• Maintain operational documentation, support procedures, knowledge articles and infrastructure records.
• Identify recurring problems and work with the engineering team on permanent fixes and service improvements.