Content Optimization Specialist

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The primary responsibility of the PDP Content Specialist will be to ensure that all PDPs (Product Description Pages) for a category of business are optimized and meet/exceed Macys.com content standards. This role will be responsible for optimizing product images, ensuring copy meets requirements and that selling tools such as size charts and product videos, are available on all relevant product pages. The Content Specialist will support an offshore team onboarding new products while also ensuring all existing pages on site are optimized to drive conversion. A successful candidate will be detail oriented, highly organized, process driven and have strong communication skills. This role reports to the Senior Manager - PDP Optimization.

What You Will Do

• Serve as a subject matter expert on site standards and opportunities for improvements based on market analysis.
• Check quality & technical specifications of images and perform light retouching as needed – including, but not limited to resizing, cropping, color matching, corrections, etc. 
• Run and monitor automated tasks in Photoshop to batch process large amounts of product imagery and review further opportunities to use automation to improve efficiency.
• Support and monitor output from the offshore team onboarding over 100K products annually.
• Leverage internal reporting to review PDP health opportunities and either action or partner with merchants/vendors to enrich the product.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

• 1-2 years related experience.
• Professional experience in retail, site merchandising, and/or marketing.
• Experience working in Adobe Photoshop and Adobe Bridge.
• Strong communication and collaboration skills.
• Ability to stay on top of workload in a fast-paced environment, while maintaining high standards.
• Ability to problem solve and think creatively, strategically and technically.

Who You Are

• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. 

Join us and help write the next chapter in our story - apply today! 

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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