We are looking for a seasoned delivery director to own the overall success of a large, global Adobe experience platform program for a strategic healthcare and life sciences client, including the client relationship, the financials, delivery, resourcing, and program health. This is multi-year, multi-team work where validation requirements, in-country regulations, and immovable dates are constraints you plan around rather than discover. Strong candidates bring a consulting background and deep Adobe delivery experience, including Edge Delivery Services in production.

This is a program leadership seat that runs delivery, and it is fully billable to the account. Discipline leads own requirements, architecture, experience, content, and data. You own whether their work converges on the date, and you are technically credible enough to challenge them instead of relaying to them. If your strongest contribution is an accurate status report, this role will underuse you.

Perficient's AI-First Marketing and Engagement practice builds and runs the digital experiences global enterprises depend on. Our capabilities span strategy through delivery: experience and content strategy, digital experience platforms and commerce, data, analytics and personalization, agentic marketing operations, and the engineering that makes all of it run at scale. We are an Adobe Platinum partner, recognized as Adobe's Emerging DX Partner of the Year and a Major Player in the IDC MarketScape, with 7,000 people across 25 offices and delivery in more than 50 countries. AI is built into how we deliver, and the capacity it frees goes into the quality of the work.

Responsibilities

Lead the full delivery lifecycle of complex, global experience platform programs, from mobilization and planning through build, release, and ongoing support
Own program health across scope, schedule, budget, margin, quality and risk, and report on it candidly to client and internal leadership
Serve as the senior delivery counterpart to client program leadership and executives, building the relationship that surfaces problems early and creates follow-on work
Build and maintain the delivery plan and capacity model across on-shore, near-shore and off-shore teams, adjusting resourcing as the program evolves
Lead cross-functional delivery teams and the discipline leads who run them, holding independent workstreams to a single committed date
Establish the governance a program of this size runs on: intake, decision rights, sign-off, change control, escalation and reporting
Manage risk and dependency actively, including dependencies owned outside your team, and re-sequence the plan when they move instead of renegotiating the commitment
Plan regulatory validation, security review and audit traceability into the schedule as work with owners and durations, rather than as a gate at the end
Ensure global and in-country requirements, including mainland China, are designed into the program from the first release
Apply AI across delivery within the client's compliance constraints, and reflect the capacity it creates in the plan
Coach and grow the delivery team on the account, including the discipline leads and the people who will run programs of this size next

Qualifications

Twelve or more years leading delivery of large-scale digital experience platform programs, including several where you owned the outcome and not only the schedule
Deep Adobe delivery experience, including AEM Cloud Service in production and working fluency across Adobe Target, Launch, Real-Time CDP, Customer Journey Analytics, Workfront and Assets
Edge Delivery Services delivered in production, including a working understanding of where EDS constrains an enterprise build
Global program delivery in at least one market with data residency and in-country regulatory requirements, such as mainland China, including working knowledge of local delivery and consent obligations
Delivery experience in healthcare or life sciences, where validation and audit traceability shaped the schedule
GxP validation cycles planned and delivered, including OQ, PQ and IVP across multiple environments
Experience running on-shore, near-shore and off-shore teams as a single delivery organization across time zones
Consulting background, comfortable owning the client relationship and the commercial picture alongside delivery
Ability to be fully billable to a single strategic account
Exceptional attention to detail, and the discipline to catch the specification gap, the dependency and the moved date before they become a milestone
Bachelor's degree or equivalent professional experience
Ability to travel up to 50% to support client engagements, business development activities, and team leadership responsibilities

Preferred Experience

Document-based authoring at enterprise scale, using DA.live or comparable
Enterprise search and product discovery platforms, using Coveo or comparable
China regulatory workstreams including ICP licensing, PIPL data residency, cross-border transfer consent and MLPS filing
Large-scale content migration where true content volume was unknown at the point of commitment
CI/CD and feature-flag release control on enterprise web platforms
Strong understanding of PII security and data privacy requirements across multiple jurisdictions
Medical, legal and regulatory review workflows shaping content release cycles
Veeva or an equivalent commercial content system integrated with Adobe
HCP and patient-facing digital experiences delivered under promotional review

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special. We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Applications will be accepted until the position is filled or the posting is removed.

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $103,584 to $209,800. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview.

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Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com.Our Adobe team is recognized as thought leaders in the industry. Our highly collaborative culture and commitment to ongoing training and education set us apart from the competition and empower us to deliver mission-critical technology and cutting-edge business solutions to Fortune 500 companies and some of the most recognized brands on the planet!