Business Consultant
US$92,000 – US$140,000 / yr base salary
Posted 3 Sep 2026
Advertised as “Salesforce Senior Business Consultant”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
| Base salary | US$92,000 – US$140,000 / yr |
|---|
Perficient is hiring a Senior Salesforce Business Analyst to join our Salesforce Support Team. We are seeking a meticulous, proactive, and strong communicator who can support the ongoing health and optimization of our Salesforce ecosystem. This team is composed of onshore, near-shore, and offshore resources working collaboratively to deliver high-quality support and enhancements.
This role requires close partnership with both technical teams and business stakeholders and will be based in Irvine, California, with an expectation to be onsite five days per week.
About Perficient
Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world’s most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what’s possible - while building a career filled with growth, balance, and purpose.
Responsibilities
We are seeking a detail-oriented and proactive Salesforce Business Analyst to join our team. This role bridges the gap between business needs and technical execution across our enterprise applications, specifically within our Salesforce ecosystem. The ideal candidate will gather requirements, design streamlined processes, and collaborate with global , cross-functional technical teams to deliver seamless user experiences for both internal employees and external stakeholders.
● Requirements & Documentation: Elicit, analyze, and translate complex business requirements into clear user stories, acceptance criteria, process maps, and functional specifications.
● Cross-Functional Collaboration: Partner directly with business stakeholders, developers, and QA teams to support implementation, sprint planning, and end-to-end delivery.
● Release Management Support: Perform testing of tickets when initially deployed to the UAT environment prior to the business user acceptance testing and post-release validation during scheduled evening release windows, and write release notes summarizing key features and bug fixes.
● Process Mapping: Map current-state and future-state business processes using visual diagramming tools to identify efficiency gains and operational bottlenecks.
● Production Support: Review ServiceNow Queue and action tickets in accordance with service level agreements.
Qualifications
● BA Experience: Minimum of 3+ years of professional experience as a Business Analyst, leading requirement-gathering sessions and creating detailed business documentation.