Transformation Consultant

A Transformation Consultant will help clients develop strategies, design how their organizations operate, and successfully implement and adopt change. The role brings together expertise across business transformation, operating model, process improvement, organizational change and adoption, and AI-enabled ways of working to translate strategy into practical, measurable business outcomes.

You will collaborate with Perficient and client teams to assess business challenges, design, and implement transformation solutions, facilitate stakeholder alignment, and measure outcomes and value. Depending on experience, you may also lead workstreams and teams, shape solutions and sales pursuits, mentor others, and contribute to practice development.

Perficient is a global AI consulting leader transforming the world's largest enterprises and biggest brands. You will work with innovative technologies, expand your skills, and become part of a global community of talented, diverse, and knowledgeable colleagues.

Responsibilities

• Assess client strategies, operating models, processes, organizations, governance, measures, and change environments to identify transformation opportunities.
• Develop business strategies and translate them into future-state capabilities, organization structures, roles, processes, governance, decision rights, measures, and ways of working.
• Develop and execute organizational change and adoption approaches, including change impacts, stakeholder engagement, readiness, communications, training, and adoption.
• Facilitate workshops and stakeholder discussions to evaluate options, develop recommendations, build alignment, and support decision-making.
• Develop transformation roadmaps, implementation plans, business cases, performance measures, and value realization approaches.
• Use qualitative and quantitative information to develop insights, recommendations, and measures of transformation performance, adoption, benefits, and business value.
• Support transformation implementation while managing assigned activities, deliverables, dependencies, and client relationships.
• Leverage AI to accelerate consulting delivery and help clients identify and implement opportunities to transform processes, operating models, roles, decision-making, and ways of working.
• Contribute to solution development, pursuits, estimation, mentoring, and practice development, with leadership and accountability increasing based on experience and role level.

Qualifications

• Typically, 5–15+ years of relevant professional experience, with role level determined by experience and demonstrated capabilities.
• Demonstrated experience across both business/operating model transformation and organizational change and adoption, although candidates may have greater depth in one area.
• Experience developing strategies and translating them into operating models, process improvements, transformation roadmaps, and implementation plans.
• Experience assessing and designing operating model components, including capabilities, organization, roles, processes, governance, decision rights, measures, and ways of working.
• Experience developing and executing change management activities, including change impacts, stakeholder engagement, communications, training, readiness, and adoption.
• Strong analytical and critical thinking skills with the ability to navigate ambiguity, challenge conventional thinking, and develop practical solutions.
• Strong client management, facilitation, written and verbal communication, presentation, and executive communication skills.
• Ability to independently own work while collaborating across multidisciplinary, globally distributed teams; demonstrated experience coaching or mentoring others.
• Experience applying structured transformation, operating model, process improvement, and change approaches. Prior consulting experience is strongly preferred.
• Demonstrated ability to leverage AI tools to improve consulting delivery, along with an understanding of how AI can impact business processes, operating models, roles, governance, and organizational adoption.
• Bachelor's degree in a related field and flexibility to travel to client or Perficient locations as needed.

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Applications will be accepted until the position is filled or the posting is removed. 

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $109,700 to $131,700. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview.

Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 

Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com.