Microsoft AccessMicrosoft ExcelRemote Deposit Capture
Required qualifications
Field of studyAccounting, Economics, Finance (or related)
Study levelCertificate or higher
Original posting
Your Role
As Cash Receiving Supervisor, you will lead a team responsible for the accurate, timely, and compliant processing of incoming payments and cash receipts. You will oversee cash handling, reconciliation, deposit operations, and related controls that support the organization's liquidity, financial reporting, and operational effectiveness.
Your leadership will help ensure strong internal controls, efficient cash flow management, audit readiness, and the safeguarding of company assets.
In addition to day-to-day operations, you will drive workforce planning, productivity management, process improvement, and automation initiatives to enhance service levels, reduce operational risk, and improve efficiency.
You will partner with stakeholders across Finance, Accounts Payable, Customer Service, Treasury, and Operations to resolve issues, support business objectives, and deliver measurable results.
Responsibilities
Your Work
In this role, you will:
Manage and develop a team of approximately 10 staff
Establish productivity metrics, dashboards, and performance expectations
Drive accountability, cross-training, succession planning, and employee development
Ensure timely and accurate receipt, processing, reconciliation, and deposit of funds
Monitor workloads, aging items, and service levels
Maintain strong controls over cash handling and asset protection
Own cash receipt technologies such as Remote Deposit Capture, lockbox operations, and file transfers
Partner with vendors to resolve system issues
Identify automation opportunities that improve efficiency and reduce risk
Develop and maintain desk-level procedures, policies, and internal controls
Identify operational and compliance risks before they become issues
Ensure audit readiness and regulatory compliance
Build and maintain productivity dashboards and operational reporting
Analyze trends, volumes, exceptions, backlog, and performance metrics
Present actionable insights and recommendations to leadership
Collaborate with Customer Service, Accounting, Treasury, Accounts Payable, Vendors, and business stakeholders
Resolve payment discrepancies and operational issues
Communicate effectively with both frontline staff and senior leadership
Qualifications
Your Knowledge and Experience
Requires Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
Degree in Accounting, Finance, Economics, or related field highly preferred
Requires a minimum of 5 years of relevant experience
Requires a minimum of 2 years of experience operating in a lead role or equivalent leadership training or manager training
Strong accounting, financial operations, and cash management background
Experience managing cash receipt processing, banking operations, lockbox, treasury, payment processing, or related functions
Proficient in Microsoft Excel and Access
Experience developing dashboards, productivity metrics, KPIs, and operational reporting
Ability to analyze financial and operational data and provide actionable recommendations
Knowledge of internal controls, audit requirements, compliance standards, and risk management practices
Demonstrated ability to plan ahead, identify operational and compliance risks, and implement mitigation strategies
Experience leading process improvement, automation, or system enhancement initiatives
Strong communication, organizational, stakeholder management, and problem-solving skills
Experience hiring, coaching, developing, and retaining high-performing teams
Hybrid
This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.
About Blue Shield of California and the Ascendiun Family of Companies
As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.
At Ascendiun, we believe in a brighter future for healthcare. As the parent to a family of four innovative healthcare companies, we’re reimagining what’s possible. Ascendiun is guided by the goal of transforming a dysfunctional American health care system into one worthy of our family and friends and sustainably affordable for everyone.
To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
Our Values:
Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to listen and communicate effectively, and showing empathy by understanding others’ perspectives.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
Our Workplace Model:
We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:
For most teams, this means coming into the office two days per week.
Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.