Global Workload Automation Delivery Engineer

Why GMF Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.
Please note: We are unable to provide any type of sponsorship for this position at this time.  

This position will be posted until filled.

Responsibilities

About the role:

This role is responsible for designing, implementing, and supporting workload automation solutions that optimize batch processing and improve operational efficiency across the organization. The position partners with cross-functional teams to troubleshoot issues, ensure compliance with audit and regulatory requirements, mentor junior engineers, and provide ongoing support for critical batch operations.

In this role you will:

• Collaborates with external and internal customers to analyze automation needs and provide deliverables as assigned
• Utilizes Tidal or similar job scheduling software to develop and implement batch jobs, workflows, and all other software components
• Escalates complex or consequential issues to management
• Identifies and directs changes through appropriate review and approval mechanisms
• Understands and promotes the GM Financial policy on Treating Customers Fairly (TCF) to ensure ongoing adherence to all relevant compliance regulations that may govern the GM Financial business and complete all regulatory knowledge training where applicable in a timely fashion
• Serves as a mentor to less experienced engineers
• Support other workload automation users and teams in their use of the software
• Supports batch optimization and reporting
• Supports IT SOX Audit controls for batch jobs and access management
• Works cross-functionally to analyze and resolve batch problems
• Provides direct support of batch processing including incident management and incident resolution through participation in on call rotation