Mailroom Clerk

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

Responsibilities

About the role:

This role is responsible for managing the timely receipt, sorting, distribution, and delivery of mail and packages while ensuring all shipping, labeling, and documentation processes meet company standards. The position also supports daily mail operations by operating company vehicles, handling deliveries, maintaining records, and providing excellent customer service in a fast-paced environment.

In this role you will:

• Receive, sort, log and distribute all incoming (1st class, priority, certified, express, etc.) and interoffice mail and parcels according to established time frames and service standards
• Operate a Company vehicle to complete mail pick-up and delivery runs to Post Office, UPS, FedEx and other company locations as needed
• Deliver mail to GMF departments according to established deadlines and service standards
• Ensure that all outgoing mail and packages are properly labeled for mailing and shipping with correct postage, etc., utilizing folder/inserter machine, automatic postage meter machines and shipping systems
• Maintain all logs and reporting documentation as required
• Demonstrate flexibility in discussing, clarifying and satisfying customer demands in a high volume, production environment
• Know, understand and adhere to Company policies and procedures at all times
• Assist with loading and unloading deliveries to and from the mailrooms and loading dock locations

Qualifications

What makes You an ideal candidate?

Knowledge and Skills

• Administrative and clerical procedures and systems
• Basic software applications (e.g., Outlook, Word, Excel, Lotus, Access, Internet, Email)