Truck Systems & Software Liaison

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Peterbilt Motors Company

On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride.  Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.

Requisition Summary

The Truck Systems & Software Liaison team is part of the Resident Engineering department and is responsible for coordinating, escalating, and resolving vehicle software defects across production operations. This position will provide evening shift support (4:30PM - 1:00AM) focused on software issues affecting production builds that run through our manufacturing facility. This role requires direct, hands-on engagement with vehicles on the plant floor and in facility lots to validate issues, support troubleshooting, and ensure accurate documentation. The Liaison will work with Engineering/Software teams, Manufacturing, and Operations to drive containment and timely resolution of issues, enabling successful production execution. This role also provides clear, consistent communication of build status and defect status to stakeholders at various levels within the organization. This role plays a critical role in maintaining build quality, supporting production readiness, and ensuring alignment across cross-functional teams.

The hiring level of this person will be dependent upon related experience, skills, knowledge, and education. This position will require a self-motivated person who can operate with minimal supervision, has a strong technical background, can work across multiple engineering departments, and can drive results from all stakeholders.

8% shift differential is provided

Job Responsibilities

• Support production execution by identifying, documenting, and coordinating the resolution of vehicle software defects encountered on the plant floor and offline lots during evening shift hours.