Advanced Trainer

XNRGY Climate Systems is a North American leader in the sustainable design and advanced manufacturing of custom air-handling and liquid-cooling systems. With decades of HVAC engineering and manufacturing expertise, XNRGY delivers innovative, energy-efficient solutions for mission-critical industries, including hyperscale and modular data centers, healthcare, life sciences, semiconductors, and advanced manufacturing.

XNRGY is building and expanding its mission-critical service and technical-training capabilities to support its growing installed base of liquid-cooling and chiller products. As part of this growth, XNRGY is seeking an experienced Advanced Trainer — Lead Instructor to build, lead, and continuously improve technical training for its air-cooled oil-free centrifugal chiller product range.

The Advanced Trainer is the lead instructor and program owner for XNRGY’s three-day startup and service certification program. This position owns the development and delivery of instructional materials, practical laboratory exercises, assessments, certification standards, training records, and the instructor qualification plan.

This position requires more than classroom presentation experience. The successful candidate will combine deep, hands-on chiller service knowledge with the ability to teach technicians to a measurable competency standard. This individual must be capable of introducing faults into a live machine, guiding technicians through structured diagnosis, and safely restoring the equipment to a known operating condition.

The Advanced Trainer will work closely with Product Engineering, Technical Services, Service Operations, the Product Service Engineer, the Technical Writer, and factory and field personnel to ensure training reflects approved technical documentation and actual equipment performance.

This is an individual-contributor role with no direct reports. The Advanced Trainer will lead classes supported by co-instructors and laboratory personnel drawn from XNRGY’s factory and field teams. The position reports to the Manager, Technical Services.

Responsibilities

• Build, own, and deliver XNRGY’s startup and service certification program for air-cooled oil-free centrifugal chillers.

• Develop and maintain the master syllabus, instructor guides, session presentations, participant workbook, pre-work modules, quick-reference materials, component-identification resources, and related instructional content.

• Convert complex product, controls, electrical, thermal, and service information into practical instruction technicians can apply in the field.

• Develop and administer hands-on training covering startup procedures, troubleshooting, escalation, root-cause evidence collection, and return-material authorization requirements.

• Lead instruction on product configuration, operating limits, application envelopes, piping and instrumentation diagrams, control architecture, HMI navigation, software updates, communications, and structured troubleshooting.