B2B E-Commerce Tech
Posted 29 Sep 2026
Advertised as “B2B E-commerce Tech Lead”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- Hybrid
- Contract
- Full-time
No salary listed for this role.
Company Description
The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The company operates through three main units: Analysis and Testing, Grinding and Dispersion and Pumps and Systems. Additionally, Techco.lab serves as a fourth business unit, providing its services to other NETZSCH branches, on tech areas.
With innovative solutions, NETZSCH empowers its customers to create exciting products for a sustainable and innovative world!
Job Description
Your role as Customer Portal Tech Lead is to own the technical direction of the NETZSCH Customer Portal from the Business Unit Grinding and Dispersing, built on Salesforce B2B Commerce and integrated with SAP S/4HANA. You define architecture and technical priorities, coordinate the workstreams that keep the platform evolving (UX, Salesforce development, SAP integration, quality, support and AI), and make sure what the business needs is what actually gets delivered, with scalability, quality and stability built in from the start.
Qualifications
Responsibilities
-
Define the portal's technical roadmap and priorities together with business stakeholders;
-
Own Salesforce architecture and standards: data model, LWC and Apex development guidelines, security and performance;
-
Lead the evolution of B2B Commerce capabilities in line with business needs;
-
Define the Salesforce and SAP integration architecture, including middleware strategy, interface design, scalability and resilience;
-
Coordinate cross-functional workstreams and manage dependencies across the development team and partners;
-
Run backlog management, release planning and delivery governance;
-
Oversee sustainment: incident and ticket management, Salesforce administration, SAP integration triage and escalation, platform health reporting;
-
Prioritize AI use cases for the portal, defining experimentation paths, data requirements and scaling logic;
-
Ensure user journey and usability improvements stay aligned with the NETZSCH brand;
-
Authority to make final technical decisions on architecture, standards and quality gates;
-
Authority to approve or hold releases against defined release criteria;
-
Right to propose prioritization and reject requirements that compromise platform stability.