Channel Sales Manager

Who is Authenticx?

Authenticx is on a mission to help humans understand humans. Our software platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

Position Overview 

Authenticx is hiring a Channel Sales Manager to drive growth across the United States through the Technology Solutions Distributor (TSD) ecosystem. This is an individual contributor role responsible for recruiting, enabling, and managing Trusted Advisors, agents, and consultants who source through the major TSDs, with a particular focus on Telarus, AVANT, and Bridgepointe.
The Channel Sales Manager owns the front of the funnel: building the advisor base, generating qualified opportunities through the partner community, and handing off to the Authenticx direct sales team, who will work with the Trusted Advisor to advance and close the business. This role requires deep, pre-existing relationships with the advisor and TSD communities, fluency in how the indirect channel transacts, and the executive presence to represent Authenticx at industry events and in front of partners. 

Key Responsibilities 

Recruitment & Onboarding 

• Identify, recruit, and activate Trusted Advisors and agencies sourcing through Telarus, AVANT, and Bridgepointe, with additional focus on Sandler Partners, Intelisys, AppDirect, and other relevant TSDs as opportunities arise. 
• Drive Authenticx’s presence at Industry events, advisor councils, and supplier showcases to build pipeline and brand affinity. 
• Provide structured onboarding and enablement for new advisor partners, including value proposition, ideal customer profile, discovery framework, sales motion, and deal registration process, as directed in the Authenticx Channel Methodology. 

Partner & TSD Relationship Management 

• Serve as Authenticx’s primary point of contact with channel managers, supplier managers, and leadership at TSD's. 
• Maintain consistent, high-touch engagement with top-producing advisors through quarterly business reviews, joint customer calls, and ongoing pipeline management. 
• Provide ongoing support and quickly resolve partner-facing issues, coordinating with sales engineering, customer success, and operations to keep deals moving. 
• Monitor partner performance, deliver feedback, and make program adjustments as needed. 

Sales & Strategic Planning