Product Testing Analyst

Department: Product Development & Engineering Reports to: Manager, Product Testing & Athlete Insights Location:  China

Your Opportunity at ARC’TERYX:

As our Senior Product Testing Analyst you will be responsible for building and managing our footwear product testing efforts in China, which will deliver feedback and insights throughout the footwear development lifecycle. You will lead the organization, execution, and reporting of testing efforts in China from product briefs through final prototypes, ensuring products meet performance, fit, and durability standards. You will work closely with our global product testing team (based in Vancouver, BC) and footwear product creation partners (in Portland, OR) to ensure our products meet the high performance and quality standards of the Chinese market and will influence our design direction accordingly.                As our Senior Product Testing Analyst you will have a distinctive opportunity to oversee a regional program by building a footwear testing framework, establishing a network of regional testers, and managing testing schedules to ensure China-specific feedback is captured effectively.                 This role will be based in China. Candidates must be eligible to work in China.

Meet Your Future Team:    The Footwear Testing team sits within Arc’teryx’s Footwear Team, which creates innovative, aesthetically striking product that exceeds the core mountain athlete’s outdoors needs across climbing, hiking, and trail running categories. We are builders, problem solvers and passionate outdoor enthusiasts. Fueled by curiosity, we take an immersive approach to identifying our athlete’s future needs – then, build, test, and validate products that solve for real functional challenges. We are a passionate collective with a focus on collaborative teamwork, and our vision is to redefine the industry.

If you were in the Senior Product Testing Analyst role now, here are some of the core activities you would be doing:

• Managing the end‑to‑end testing process for assigned footwear styles, from brief through final prototype

• Developing testing plans that align with footwear category needs, performance objectives, and calendar dates.

• Building out a diverse pool of testers

• Managing testing calendars and timelines, ensuring alignment across testing process and overall Footwear milestone dates.

• Building and maintaining strong relationships with athletes and core product testers 

• Capturing performance and fit feedback to impact product solutions and decisions.

• Compiling and delivering test results at key moments in the product creation process.

• Identifying risks, and opportunities based on qualitative and quantitative tester feedback

• Communicating testing progress and outcomes regularly with the Testing Manager

• Travelling to regions within China to meet testers and conduct field testing.

Here are some of the things you could be working on in the future:

• Develop an expanded recruitment strategy to increase the representation of the tester pool across key categories of Run, Climb and Hike

• Exploring new innovative testing methodologies to deepen performance insights

• Working towards optimizing and enhancing workflows and data capture systems to increase data quality and efficiencies

• Working directly with sponsored athletes and will suggest product modifications to meet their unique needs.

Are you our next Senior Product Testing Analyst?

Required Qualifications

• You have strong organizational and project management skills, with the ability to manage multiple tests simultaneously

• You have eight years of experience coordinating product testing, research, or consumer insights (footwear or apparel preferred)

• You have extensive personal experience with trail running, hiking and/or climbing 

• You have high attention to detail and comfort working with databases, forms, and tracking systems

• You thrive in an environment that requires strong time management skills, collaboration, a self-starter mindset, and extremely strong communication skills.

• You have strong written and verbal communication skills in both English and Mandarin

• You can synthesize large amounts of feedback into clear, concise insights

• You are comfortable working cross‑functionally in a fast‑paced product environment

• You have a passion for footwear and product performance

• You are able to travel within China up to 20% of your time

Equal Opportunity   Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.    Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.     All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.   Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.  Join us in creating positive change in ourselves, our communities, and the world.    Live it. Get out there - the mountains make us better  Disruptive evolution. In pursuit of better. Always.  Commit. We set bold objectives and see them through.