Network Administrator
US$38 – US$43 / hr base salary
Posted 16 Oct 2026
Advertised as “Network Administrator Onsite (Dallas, TX)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
| Base salary | US$38 – US$43 / hr |
|---|
Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Server issues of any kind.
- Networking issues of any kind.
- Escalation point for technicians
Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.
Job Qualifications
- Willing to work full-time on-site, either at the company office or client locations as required.
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2016 through 2025.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels.
- Minimum of five years experience in IT Support or a similar role.
- Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Advanced understanding of managing, and troubleshooting networks.
- Advanced understanding of virtualized environments.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Network Certifications are preferred.
- Valid driver's license, vehicle insurance, and access to a vehicle for client visits.
Job KPIs
- CSAT: Scores filled out by clients using the rating system in tickets.
- Quality Score: Assessments performed by the training and quality team.
- Utilization: Hours entered into tickets in the ticketing system.