Fund Services KYC/AML Analyst

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Responsibilities

Your Role:

• Preparing investor and client CDD files for review by the KYC/AML Manager.
• Requesting appropriate CDD documentation from investors in CFS Singapore administrated funds and from CFS Singapore clients.
• Maintaining an overview of complete and incomplete CDD records and ensuring action is taken to complete all CDD records.
• Timely follow up on pending CDD requests keeping compliance with CFS escalation and follow up procedures.
• Maintenance and safe keeping of CDD documents and files.
• Liaising with internal Investor Relations teams on a daily basis who are responding to investor and client AML queries.
• Ensuring queries and emails are responded to in a timely and accurate manner.
• Clearing and/or investigating/verifying possible matches as generated by the scanning application that Citco uses to scan their client base against lists of undesirable persons.
• Maintaining a database of High Risk investors and ensuring the appropriate actions is taken with regards to these.
• Keeping informed as to present and future legislation and regulatory developments in the jurisdiction.
• Assisting with fund specific CDD reviews.
• Ensure the AML applications are consistent with the Company’s AML policy and risk assessment.
• Be an escalation point for clients, investors and Citco employees on all AML/CDD queries.
• Client management for new and existing clients.
• Provide information to Management in respect of AML/CDD issues arising.
• Ensure all queries received by the team are responded to in a timely manner.
• Maintain delivery of a high quality service level to clients and other Citco departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Ensure a professional relationship is maintained with clients and stakeholders at all times.
• Specific projects which may arise from time to time.
• Any other duties which the organization may require as part of the business of CFS.
• Risk Assessments
  • Acting as a point of contact for in house AML/CDD queries for Citco employees, and providing advice to Citco on all related matter.
  • Securing that all client relationships are risk rated as per established procedure.
• Business
  • Maintain a professional working environment.
  • Keep Management abreast of important issues and escalate potential problems.
  • Participate in projects that may be defined in connection with the continuing expansion and evolution of the business.
  • Resolve complaints and inquiries received.
• Meet or exceed internal and external quality standards for exceptional customer service.

Qualifications

About You:

• Bachelor’s degree in Business/Finance related.
• Asset Management experience in either an Audit Firm, Administrator, Investment Manager or other financial institution desired but not essential.
• Excellent communication and writing skills.
• Working knowledge of Excel and Word essential.

Skills and Behaviors You'll Bring:

Building Future Readiness – Demonstrates resilience by adapting well to change and is committed to improving knowledge and skills for the future.

Delivering Client Excellence – Partners with internal and external clients to understand needs, develop solutions and deliver an excellent client experience.

Problem Solving & Decision Making – Demonstrates Data Literacy to analyze issues, identify practical solutions, and make informed decisions while taking responsibility for outcomes.

Building Relationships – Builds trusted relationships in an inclusive way. Positively influences outcomes while strengthening working relationships.

Emotional Intelligence – Demonstrates self-awareness in identifying emotions, understanding triggers, and choosing appropriate behavior for the circumstance. Recognizes when biases may be impacting decisions. Seeks to understand and empathizes with others’ emotions and perspectives.

Managing Risk – Commits to protecting Citco by being aware of internal and external risks, thinking ahead to understand how those risks could affect people, processes or outcomes. Takes proactive steps using sound judgement to support safe and effective decision making. Values and promotes a strong risk culture.

AI & Digital Literacy – Demonstrated ability to leverage AI-powered tools and evolving digital technologies to enhance productivity, efficiency, and quality of work

Learn more about Citco's expected skills, behaviors, and the hiring process at Careers FAQ

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.