Community Liaison

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for managing the overall admission and marketing process for skilled nursing/rehabilitation center and for other levels of care as directed by the supervisor. This position is expected to maintain a positive image of the community with referral sources, residents and staff personnel.

Job Description

• Conduct outreach geared towards skilled nursing and rehab market and other levels of care as requested.
• Responsible for screening potential admissions for eligibility.
• Handle entire admission and admission related tasks/issues. Process admission paperwork with resident/family. 
• Schedule, organize, and conduct tours with prospective residents and referral sources for skilled nursing.
• Respond and follow-up with all walk-ins, phone ins, mail-ins timely and appropriately.
• Complete daily report for skilled nursing activity for admissions, discharges, outreach and other tasks as needed.
• Keep Sales and Marketing Director and Skilled Nursing Administrator informed of all sales activity daily.
• Provide assistance to the sales and marketing director at independent/assisted/ memory care campuses and special assigned projects.
• Create, plan, and implement with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to: seminars, speakers, themed events, and family nights.
• Develop and maintain a good working relationship with residents, families and professional providers of care.   
• Maintain a working knowledge of all software programs.
• Coordinate admissions/transfers from various levels of care to/from skilled nursing and rehab.
• Work with AL/MC Managers to assist with moving resident’s through the continuum of care.
• Meet all expectations of occupancy.
• Participate in weekend call coverage in Manager Rotation.  
• Responsible for marketing budget for skilled nursing.

#SLC

Qualifications

Level of Formal Education: Associated or Bachelor’s Degree preferred
Area of Study: Humanities, Psychology, Health Care, Social Studies preferred
Years of Experience: 1-3 years of experience in Health Care industry preferably in Skilled Nursing and Rehabilitation
Type of Experience: conducting outreach events to skilled nursing and rehab referral sources, organizing marketing events to increase awareness and obtain admissions
Technical Competencies:  word/excel documents computer skills
Skills and Ability: 
• Strong organizational skills.
• Ability to multi-task and meet deadlines. 
Personal Attributes: strong communication skills, ability to make independent decisions.

Driving Requirements
Does this job require the ability and license to drive an automobile?  Yes    

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.