Relationship Administrator Analyst

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

This colleague-level 12 month Fixed Term role sits within the Relationship & Supplier Oversight pillar and supports administration, governance and operational coordination across key partners and suppliers.

To provide accurate and timely administration of third-party relationship activities including onboarding coordination, due diligence support, invoicing/procurement interaction, and supporting data oversight activities (e.g. EMT).

Key Work Level Accountabilities:              

• Support effective management of supplier and partner governance administration
• Ensure onboarding and due diligence documentation is complete and aligned to TPRM expectations
• Support accurate invoice processing and issue resolution with procurement and suppliers
• Support pricing/EMT oversight administration and evidence packs

Key Responsibilities for this role:

Supplier onboarding & governance administration

• Coordinate onboarding activities and documentation in line with TPRM governance framework
• Maintain relationship records, governance logs and review schedules
• Support due diligence evidence gathering and follow-ups

Fund onboarding support

• Support fund onboarding coordination; track approvals and sign-off artefacts
• Coordinate validation of BPO-collected data prior to onboarding approvals

Invoicing & procurement coordination

• Support supplier invoicing processes and liaise with procurement teams
• Manage complex invoices (outside standard finance/commercial processes) and resolve discrepancies
• Maintain invoice trackers and approval audit trails

Data support (pricing / EMT)

• Support pricing validation administration and tolerance breach tracking
• Support EMT oversight administration (data receipt, completeness checks, filing/retention)

Customer, conduct & Consumer Duty expectations

• Support accurate and timely supplier/partner administration that underpins service delivery and customer outcomes (e.g. pricing accuracy and timely onboarding)
• Escalate any issues that could impact customers (e.g. data quality issues affecting disclosures or pricing)

Evidence & assurance expectations

• Maintain complete onboarding, due diligence and invoice approval audit trails
• Maintain trackers for pricing tolerances/EMT oversight and associated actions
• Maintain governance action logs and document repositories

Key Knowledge, Skills & Experience:

Strong administration and coordination skills, attention to detail, and experience working with procurement/finance processes. Comfortable managing multiple trackers and maintaining audit-ready documentation. Exposure to third-party governance/TPRM processes and investment operations data (e.g. EMT) desirable.

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com