Salesforce Tech Lead

He aha ai tātou – Why us?

At One NZ we’re not just imagining the future, we’re building it. Our purpose? A better-connected Aotearoa New Zealand. Kia renarena te taukaea i Aotearoa New Zealand.

Our ambition? To become the most AI-enabled telco on the planet. This isn’t just about our technology, It’s about you. We’re investing in our people like never before.... empowering them to grow, lead, and shape what’s next.

Through our AI School, access to world-class learning platforms, or career pathways that evolve with you, we create an environment where your curiosity thrives, and your skills accelerate.

Join us and be part of something extraordinary: connect with purpose and help redefine what’s possible.  

Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e ki atu he tangata, he tangata, he tangata.

“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”

Ko tō tūranga – your role

As Salesforce Tech Lead – Platforms & Agentforce, you are responsible for shaping reliable, scalable Salesforce delivery across One New Zealand’s platform landscape.

This includes defining release governance, uplifting CI/CD capability, establishing environment strategy, and ensuring deployment stability across key components such as Agent Console, CPQ, Product Catalogue, and XOM/COM.

You will lead the design and enablement of Agentforce and Data Cloud capabilities to support smarter, more connected customer and operational experiences. Providing deep technical leadership across platform engineering and release design, you will work closely with squads and design authority to strengthen DevOps practices, improve release quality, and embed best‑practice ways of working.

The role also champions the thoughtful adoption of AI tooling to enhance delivery outcomes while maintaining governance, stability, and compliance.

Ko tō mahi – what you’ll do

• Agentforce and Data Cloud component designs.
• Design of release governance and “definition of ready to deploy” across Salesforce component streams, including parallel release flows.
• Drive DevOps design improvements such as branching strategy, reducing code divergence and improving parallel development stability.
• Design the uplift CI/CD and deployment approach (including improvements such as differential/delta deployments where applicable).
• Establish environment strategy and release readiness practices (sandbox alignment, release runbooks, rollback approach).
• Provide operational guardrails that connect release processes to platform hygiene (auditability and change evidence).
• Coordinate with platform design authority to ensure designs are deployable and non-functional requirements are treated as first-class.
• Coach squads on best practice release behaviours and adoption of standard tooling/processes.
• Seasonal release scope and assimilate new features into One NZ and regression impact 
• Adopt A.I. tooling and facilitate the use of A.I. tools across ways of working

Na tōu rourou - what you’ll bring

• Provent experience across Salesforce Communications Cloud or core Salesforce platform components, with at least one Salesforce certification or relevant training completed
• Strong experience designing and adopting Salesforce release management and CI/CD best practices
• Understanding of Salesforce seasonal releases, including regression scope and new feature enablement
• Hands‑on experience with Agentforce, including agent build and Data Cloud integration
• Proven ability to define and uphold design standards, architectural guardrails, and decision traceability
• Experience with integration patterns, API governance, data flows, and managing cross‑system dependencies
• Good understanding of Salesforce security models, including roles, permissions, audit controls, and risk‑aware design
• Demonstrated technical leadership, including mentoring teams and embedding best‑practice ways of working
• Experience applying and governing AI‑enabled development tools in enterprise environments while maintaining compliance and stability

Nā mātou te rourou – what you’ll get

• One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & whānau commitments.
• A fully subsidised Southern Cross health insurance cover for you and your family.
• Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
• Discounts on One New Zealand products, services and much more!

We are proudly Rainbow Tick certified and champion diversity of thought, perspective and background. Joining our whānau is more than starting a new job - it’s the beginning of a journey that will challenge and inspire you to play a role in something bigger. 

Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.

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