Director

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Director

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary: 

15–20 years of experience leading enterprise-wide Digital & AI Transformation initiatives, driving business innovation, strategic transformation, and organizational change. Proven ability to partner with senior leadership, define transformation roadmaps, deliver large-scale business outcomes, and build high-performing teams. Experience in consulting and client advisory engagements is highly desirable. 

Responsibilities: 

• Lead and drive enterprise Digital & AI Transformation initiatives aligned with business strategy and organizational goals. 
• Partner with CXOs and senior business leaders to identify transformation opportunities and define strategic roadmaps. 
• Drive innovation by enabling AI-led business transformation and digital adoption across functions. 
• Lead large-scale transformation programs, ensuring successful execution, governance, risk management, and value realization. 
• Build trusted relationships with clients and internal stakeholders, acting as a strategic advisor on transformation initiatives. 
• Develop and implement change management strategies to ensure successful adoption of new business processes and operating models. 
• Lead, mentor, and develop high-performing cross-functional teams while fostering a culture of innovation and collaboration. 
• Support business development by contributing to proposals, solutioning, client presentations, and executive discussions. 
• Define transformation KPIs and governance frameworks to monitor program success and business impact. 
• Stay informed on emerging industry trends and identify opportunities to enhance organizational capabilities and client value. 

Mandatory skill sets: 

• 15+ years of experience in Digital Transformation, Business Transformation, Strategy Consulting, or Enterprise Transformation. 
• Proven experience leading large-scale transformation programs in complex enterprise environments. 
• Strong stakeholder management skills with the ability to influence executive leadership and business decision-makers. 
• Demonstrated experience in driving organizational change and business process transformation. 
• Excellent communication, presentation, negotiation, and relationship management skills. 
• Strong strategic thinking, business acumen, and problem-solving capabilities. 
• Experience leading and mentoring large, cross-functional teams. 
• Ability to manage multiple strategic initiatives while delivering measurable business outcomes. 

Preferred skill sets: 

• Experience in consulting or professional services organizations. 
• Exposure to AI-driven business transformation, digital operating models, or enterprise innovation initiatives. 
• Experience working with global clients across multiple industries. 
• Strong program governance and executive reporting capabilities. 
• Experience supporting business development, solution design, and client advisory engagements. 
• Ability to drive organizational transformation with a customer-centric and value-driven approach. 

Certifications Required: 

• Professional certifications in Project Management, Change Management, Digital Transformation, or Business Strategy are preferred. 
• AI, Cloud, or Digital Transformation certifications are an added advantage but not mandatory. 

Years of experience required: 

15 to 20 years 

Education qualification: 

B.Tech / BE / MBA / Master's Degree in Business, Technology, Engineering, or related discipline. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

ServiceNow Platform

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovation, Intellectual Curiosity, Learning Agility {+ 28 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

August 21, 2026