Lead Business Manager

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to customers and communities around the world. The EMEA Ops team is looking for a talented Business Manager lead to drive strategy and planning for consumer broadband services. This role is responsible for identifying key business opportunities and risks, evaluating product category conditions, and developing customer-centric product strategies and business plans. You will lead high visibility workstreams and manage the ongoing business rhythm including weekly, monthly, and quarterly business reviews—working cross-functionally with Business Development, Product, Finance, Operations, Demand and Capacity Planning, Pricing, and Business Intelligence teams to develop and execute on multi-year business plans. You will lead country entry planning for new countries partnering with Business Development, Pricing and Product. You will partner with Finance and Demand planning to translate product vision and roadmap into demand forecasts and financial models for annual operating plans, quarterly guidance, and monthly business outlook. This is a high visibility role with frequent opportunities to interact with and present to leadership. A successful candidate will have strong business acumen, highly analytical, and able to work extremely effectively in a matrixed organization. You will be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment—all while ensuring we’re thinking long-term and building a sustainable business.

This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.

Key job responsibilities
• Lead strategy and planning for consumer broadband services in MEA. Define the business problems we're solving, desired category position, and strategic vision, providing business inputs to finance to develop annual operating plans.
• Drive quarterly business reviews, analyzing category trends, preparing executive summaries, and recommending specific product and business actions to take based on actual business results.
• Develop PRFAQs and working backward documents to articulate new business strategies and opportunities, ensuring alignment with long-term business goals.
• Support monthly business outlook by identifying key business opportunities and risks, evaluating category conditions, and proposing specific product and business actions to capitalize on growth areas and mitigate challenges.
• Oversee monthly goal reviews by tracking KPI progress against business objectives, coordinating stakeholder input, and communicating achievement status to leadership.
• Coordinate weekly business reviews, providing performance updates on key business metrics, monitoring operational efficiency, and facilitating cross-functional team collaboration. Build consensus among stakeholders when faced with conflicting views, finding the best path forward and influencing others to follow.
• Develop and present comprehensive competitive intelligence analyses to country leadership, focusing on category dynamics, competitor strategies, and industry trends to inform business decision-making. Perform or commission category research to identify growth opportunities and inform strategic decisions.

Basic Qualifications

- Bachelor's degree or equivalent
- Experience using Microsoft Excel to manipulate and analyze data
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

Preferred Qualifications

- Experience presenting to senior leadership

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