About the role
The Senior Network Engineer provides onsite technical support, maintenance, and management of complex solutions that span across multiple enterprise technical streams. This role has a networking focus.
Annual compensation: $100K - $120K CAD
What you'll be doing
- Partners with business leaders to deliver services that support company objectives and are consistent with Computacenter values
- Monitoring and maintaining existing LAN infrastructure, including Arista campus and data center switches and wireless access points
- Replacing failed Arista hardware and applying approved configuration templates
- Installing network equipment such as switches, access points, optics, and supporting hardware following established standards
- Performing RMA tasks including equipment replacement, packaging returns, coordinating shipping, and updating inventory and documentation
- Monitoring, updating, and resolving daily tickets in the customer ticketing system
- Performing routine moves, adds, and changes (MAC)
- Supporting wireless troubleshooting using Arista CVaaS tools and onsite RF validation
- Performing basic network administration tasks, including documentation updates
- Assisting project teams with ongoing tasks and scheduled work
- Performing copper and fiber patching, labeling, and verification in network closets and data centers
- Assisting with network inventory (switches, APs, optics, cables, spare hardware)
- Reviewing basic packet captures for L2/L3 issues (Wireshark)
- Understanding logical network drawings and updating diagrams as required
- Understanding the OSI model and Layer 1 fundamentals
- Supporting Computacenter’s mission and core values
- Embrace and support Computacenter’s mission and core values.
- What you have
- College diploma in IT, Networking, or a related technical field (preferred)
- 2–4 years of experience in enterprise network support
- Experience with enterprise switching (Arista preferred; Cisco acceptable)
- Certifications a plus (Arista ACE L1 or ACE L2, Cisco CCNA
- Legally eligible to work in Canada
- Works under general supervision and follows established procedures
- Strong analytical and systematic approach to troubleshooting
- Takes initiative in learning new tools and processes
- Able to follow instructions and documented workflows
- Able to absorb and apply technical information
- Familiar with standard IT tools, monitoring platforms, and ticketing systems
- Organized and detail oriented
- Communicates clearly with technical and non technical staff
- Able to work under pressure and meet deadlines
- Routine administrative abilities (ticket updates, documentation, inventory)
- Able to meet physical requirements, including standing, walking, and lifting up to 50 lbs
What you can expect
There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in Ontario and Toronto. www.computacenter.com/us