Business Analyst

Job Description

Business Analyst

• Location: New Zealand - Wellington - Upper Hutt (Whakatiki)

• Hours of work: 40 hours per week

• Salary Bracket: NZD $85,000 to $135,000 Base, plus benefits

• Join a trusted global leading Animal Health organisation

• Play a key role in shaping smarter, more effective business and technology solutions

• Grow your career in a global, high-impact environment with exposure to modernisation and digital transformation initiatives

Join a trusted global leader in animal health and make a real difference as a Business Analyst supporting manufacturing and supply chain operations. This is a great opportunity to bridge the gap between business needs and technology solutions, contribute to important modernisation projects, and build your expertise in a highly collaborative site-based environment.

The primary responsibility of the Business Analyst (BA) role is to support the realisation of value through understanding applicable business processes, followed by the identification, implementation, and realization of appropriate and right-sized Information Technology (IT) solutions at the Global Animal Health Manufacturing (GAHM) site operations. IT improvements and innovations to be realized will be a combination of ‘fit for purpose’ globally and locally driven solutions, always with a view to creating optimal value for the overall corporation.

The Business Analyst GAHM IT will act as a bridge between business challenges and technology solutions, will work under the leadership of the GAHM IT - ANZ Business Technology Partner, and will maintain a close relationship with a network of global platforms and teams in Animal Health (AH) and Digital within our company’s Manufacturing Department as well as the automation and operational teams at the site. Additionally, the BA GAHM IT will assure full and continuous compliance with regulatory and company requirements, for example, CSV and SDLC.

What You Will Do

Responsibilities include, however not limited to:

• Support the design and delivery of compliant IT solutions that enable business initiatives

• Work with business, automation and technology teams to translate needs into practical solutions

• Help design, implement and improve well-structured IT systems and user-focused outcomes

• Plan, monitor and support projects and operational improvements

• Build strong stakeholder relationships across local, regional and global teams

• Ensure solutions align with global Animal Health IT platforms and the wider GAHM (Global Animal Health Manufacturing) strategy

• Contribute to change management activities and support adoption of sustainable solutions

• Build domain expertise in Supply Chain and Manufacturing business processes, systems and data

• Support standardisation of IT and automation systems across manufacturing environments

• Assist with configuring technologies while supporting compliance, cyber security and business continuity requirements

• Support site modernisation projects within approved scope and timelines

• Apply system life cycle practices and IT methods to deliver process integration solutions

• Support the stability, maintenance, performance and compliance of applications in production

• Contribute to a strong regional and global IT community and help reinforce the One IT strategy

• Eager to participate in Modernisation or Digitisation initiatives in Manufacturing Shop Floor with emerging technologies such as IoT. Also participate in the integration and management of Manufacturing Systems inPharma/Biopharma/Medical Devices.

What You Must have

• Bachelor’s degree in engineering, science, information systems or a related discipline, or equivalent relevant project experience

• Prior experience in IT and business process design

• Experience with IT systems in a pharmaceutical manufacturing environment

• Knowledge of biological science processes and methods supporting information systems

• Understanding of process redesign methods such as business process re-engineering, Six Sigma or Total Quality Management

• Knowledge of facilitation and organisational change management

• Ability to adapt to rapidly changing technology and apply it to business needs

• Strong business acumen and the ability to build rapport with peers and leaders

• Ability to think creatively and apply sound judgement to situation-specific issues

• Strong organisational awareness and the ability to build effective relationships across geography, culture and expertise

• Open, collaborative and receptive to feedback, ideas and evidence

• Interest in modernisation and digitisation initiatives in manufacturing shop floor environments, including IoT

• Interest in the integration and management of manufacturing systems in pharma, biopharma or medical devices

Desirable Experience

If you bring any of the following, it would be an advantage:

• Exposure to the consulting industry

• Experience managing projects

• Strong situational analysis and decision-making abilities

• Experience engaging with software vendors and third-party solution integrators

What You Can Expect

• The opportunity to work on meaningful projects that improve business performance and operational outcomes

• Exposure to modernisation and digitisation initiatives in a global manufacturing environment

• Strong collaboration with local business, automation and technology teams

• The chance to build expertise across manufacturing systems, business processes and data

• Career development in a supportive, high-performing and globally connected team

• A role where your ideas, relationships and problem-solving skills will make a real impact

We are proud to be a company that embraces the value of bringing talented and committed people together. The fastest way to breakthrough innovation is when ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive workplace.

Required Skills:

Business Initiatives, Business Process Design, Change Controls, Emerging Technologies, Incident Management, IT Operation, Management System Development, Problem Management, Service Delivery, Software Configurations, Software Development Life Cycle (SDLC), Technical Support, Technology Adaptation

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

International

VISA Sponsorship:

Yes

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

08/14/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.