Technical Assistance Coordinator

Job Requisition ID: 52335 

Opening Date: 07/10/2026
Closing Date: 07/23/2026
​Agency: Department of Human Services
Class Title: EXECUTIVE II - 13852 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Salary: $6,820 - $9,875 per month ($81,840 - $118,500 per year) 
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code: 

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. The posting window for internal applicants in accordance with applicable collective bargaining agreements has already passed. The system will only allow external applications for other means consideration at this time. Internal applicants who have already applied are not required to reapply externally for consideration at other means.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under general direction, functions as the Statewide Technical Assistance Coordinator for the Division of Behavioral Health and Recovery substance use services Technical Assistance unit. Confers with management to resolve payment and service delivery system problems and implements improvements. Organizes, plans, executes and interprets substance use policy and rules for the organization, DBHR staff and DHS staff. Reviews, evaluates and analyzes existing policies, procedures and quality assurance operational manuals for DBHR substance use programs. Develops and delivers training to providers and staff to resolve areas of confusion and recurring misinterpretations of rules or misunderstanding of policies. Evaluates effectiveness of training and revises as appropriate. Serves as representative of DBHR for quality assurance programs and related provider functions as they relate to other DHS offices, federal and state agencies and the general public.

Essential Functions

• Serves as Statewide Technical Assistance Coordinator for the Division of Behavioral Health and Recovery (DBHR) substance use services Technical Assistance unit.  
• Develops and interprets substance use policy, rules and training for providers, DBHR staff and DHS staff. 
• Reviews, evaluates and analyzes existing licensure, Medicaid and grants billing policies, procedures and manuals regarding quality assurance operations for DBHR programs.
• Responds to internet communication regarding substance use disorder treatment Quality Assurance programs operated by organizations. 
• Serves as representative of DBHR substance use services for Quality Assurance programs and related provider functions as they relate to other DHS offices, federal and state agencies and the general public. 
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. 

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years college with course work in business or public administration. 
• Requires two (2) years of responsible administrative experience in a public or business organization.

Specialized Skills

• Of the two (2) years of responsible administrative experience, requires two (2) years of experience in delivering substance use treatment services in an Illinois licensed substance use disorder treatment program. 

Preferred Qualifications

• Two (2) years of experience in delivering substance use treatment services in an Illinois licensed substance use disorder treatment program. 
• Two (2) years of professional experience in developing substance use disorder treatment programs that meet the diverse needs of clients in both public and private organizations.
• Two (2) years of professional experience in developing and delivering staff training on best practices for substance use treatment and applicable state regulations. 
• Two (2) years of professional experience in effectively applying critical thinking skills to ensure provider compliance with substance use treatment policies and relevant state regulations.
• Two (2) years of professional experience in collaborating with management to resolve issues and implement improvements.
• Two (2) years of professional experience in presenting and collaborating with various State and community groups. 

Conditions of Employment

• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday, 8:30am - 5:00pm; 1-hour unpaid lunch

Headquarter Location: 600 E Ash St, Springfield, Illinois, 62703

Division of Behavioral Health and Recovery 

Bureau of Licensure, Compliance and Monitoring

Technical Assistance

Work County: Sangamon

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Leadership & Management; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

• 3 Paid Personal Business Days annually

• 12 Paid Sick Days annually (Sick days carry over from year to year)

• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years

• Flexible Work Schedules (when available dependent upon position)

• 12 Weeks Paid Parental Leave

• Deferred Compensation Program - A supplemental retirement plan

• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

• Federal Public Service Loan Forgiveness Program eligibility

• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

• 5% Salary Differential for Bilingual Positions

• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

Statement of Economic Interest:

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com

systems@SIL-P1.ns2cloud.com