Senior Services Consultant

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

About the Role
In this role, you'll join a successful team to provide quality consulting, implementation and training services on MYOB applications and excellent customer service to our Enterprise clients. Reporting to the Service Delivery Manager, you'll provide experienced advice, seek out opportunities and identify risks whilst driving success and high adoption of MYOB platforms.

What You'll Be Doing

-  Efficient implementation of products and services in the MYOB Acumatica ecosystem.

-  Training on our MYOB platform solutions and the ability to facilitate organisational change activities and review

-  Assessing, scoping and prioritising the time and resources needed to deliver a service as required

-  Drive customer success and adoption of our platforms, implementing application and add-ons & extensions within MYOB products and associated integrations with 3rd party products

About You
-  Several years experience as an Implementation Consultant, Business Consultant or Services Consultant with an ERP product and a good handle on the tools

-  Good application knowledge, domain knowledge and would typically do the build/configuration of the solution

-  Strong Financial knowledge and experience is essential

-  Validated experience in a direct client contact role and ability of handling stakeholders on all levels

-  Exceptional presentation and interpersonal skills, excellent verbal and written communication and social skills

-  You will be required to support several projects at any one time

-  Functional knowledge of MYOB Acumatica product suite or a similar product is highly regarded

-  Our customers are based across AU and NZ, so travel to support the customer when required is a must

Our Culture & Benefits  

At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.   

🎥 See what it's like to work at MYOB and what we're all about. 

🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events 

🟣Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers 

🟣Benefit from our partnership with Sonder, which supports the wellbeing of our team members 

🟣Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance  

🟣Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more 

🟣Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution  

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you. 

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.