Join our team and what we'll accomplish together
The Chief AI Office (CAIO) team at TELUS is on a continuous journey towards helping our company become a world-class leader in Artificial Intelligence products and solutions. We achieve this by delivering ML and data analytics capabilities built upon unified scalable platforms, advanced tooling, high-quality data, and fostering a product and platform-oriented culture.
Our AI Accelerator team plays a central role in harnessing the full potential of AI across the company. We act as transformation consultants to help our business unit partners create exponential value through an insight-by-design approach.
As a Manager of Artificial Intelligence, you will lead a team of 10+ AI experts consisting primarily of AI Engineers, complemented by Data Engineers and an AI Project Manager. You will collaborate across business units to ideate, define, and champion opportunities to apply AI insights that drive improved decision-making and stronger business outcomes.
What you'll do
- Lead and Inspire: Manage and motivate a team of 10+ AI experts, inspiring them to act as intrapreneurs who identify opportunities, take calculated risks, and own the results and impact of their work
- Strategic Implementation: Drive the development and execution of AI strategies that align with TELUS' objectives, ensuring transformative technologies are implemented at scale
- AI Initiatives: Spearhead projects in areas such as automated network management, predictive maintenance, optimized operations and targeted investments to improve end-user experience
- Stakeholder Engagement: Communicate complex AI products and AI-driven insights to unlock new opportunities and drive decision-making
- Change Management: Facilitate organizational change by operationalizing AI insights and managing transformations through effective change management practices
- Engineering Excellence: Lead the development and implementation of robust, scalable, and efficient AI solutions following the best MLOps practices
What you bring
- AI Expertise: Deep technical knowledge and 3+ years of experience in deploying AI and machine learning solutions, with a focus on telecommunication applications
- Business Development: Experience developing new strategies and identifying business opportunities that result in efficiencies and financial outcomes
- Team Leadership: 3+ years of experience in a role guiding and influencing people, with the ability to build and lead a team of 10 AI professionals
- Business Acumen: Strong understanding of the telecommunication industry and the ability to apply AI solutions to engineering-related challenges
- Impactful communication: Ability to serve as the primary communication link and provide executive updates on cross-TELUS AI programs
- Adaptability and Learning Agility: Demonstrated ability to quickly learn and adapt to new financial concepts and apply AI solutions effectively
- Bachelor's or Master's degree in Engineering, Data Science, Computer Science, or related fields
Work Environment
- Location: Anywhere in Canada (hybrid or fully remote work arrangement)
- Collaboration: Work with experts in Brazil and across Canada
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.