SEND Assessment Coordinator
Customer Support & Call Center OperationsPosted 6 Jul 2026
Posted 6 Jul 2026
The original posting with the fluff stripped out
The Service & Team:
The Statutory SEN Service sits within the Inclusion and SEND Service which provides a wide range of support to families in Cornwall.
SEND Assessment Coordinators are key members of Cornwall’s Statutory SEN Service. This team of people coordinate key processes around the assessment of children and young people's complex special educational needs. This includes working with education, health and care colleagues as part of Cornwall Council's SEND and Inclusion Team. There are over 5000 children and young people from 0-25 years of age in Cornwall who have EHC plans.
The Role:
SEND Assessment Coordinators are responsible for processing the requests for Education, Health and Care Needs Assessments made by families and professionals, in line with the SEND Code of Practice. This involves:
Receiving and logging assessment requests.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to a enhanced criminal record disclosure check.
Working Pattern:
We currently have two fixed term, full time positions available within our team.
This is a full time hybrid role which involves a combination of working at New County Hall in Truro, and if you choose, some home working. The working hours are between 8.45 and 17.15, Monday to Friday.
What you’ll need to succeed:
We would love to hear from you if:
Please read the role profile for the full details of this role attached below in this advert
What you’ll get in return:
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
Additional Information:
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Louise Gore. louise.gore@cornwall.gov.uk
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process.
Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.