Internal Investigations Manager

Join Amazon's Travel and Expense Reimbursement Audit (TERA) team and help protect one of the world's largest businesses from employee fraud, abuse, and financial misconduct. As a Risk Manager, you will lead high-impact audits and investigations that influence business decisions, strengthen internal controls, and shape how Amazon detects and responds to fraud globally.

The successful candidate is a problem solver who approaches problems with relentless tenacity, has exceptional attention to details and works effectively with diverse stakeholders and senior leadership.

This is a highly visible role that combines investigative expertise, analytical problem-solving, and strategic risk management. You will have end-to-end ownership of the entire audit process. As a trusted advisor to stakeholders such as HR, Legal, business and Finance leaders, you will drive audit and investigations outcomes while balancing customer trust, fairness, and risk.

Beyond individual audits and investigations, you will identify emerging fraud trends, uncover systemic control gaps, and partner with cross-functional teams to improve processes, strengthen fraud detection, and prevent future losses. If you thrive in solving complex problems and making a measurable impact at scale, this is an opportunity to shape the future of fraud risk management at Amazon.

Key job responsibilities
- Lead complex fraud and abuse investigations, independently analyzing evidence, conducting investigative interviews, and making legally defensible findings and disciplinary recommendations.
- Partner with HR, Employee Relations, Legal, Finance, and business leaders to align on investigation outcomes, influence decisions, and communicate findings to senior leadership.
- Investigate high-impact cases, exercising sound judgment to assess fraud risk, protect Amazon from legal and reputational risks, and support internal and external counsel and law enforcement when appropriate.
- Identify emerging fraud trends and root causes, partnering with cross-functional stakeholders to strengthen controls, mitigate risk, and prevent future losses.
- Serve as a subject matter expert by mentoring investigators, developing SOPs and best practices, and driving AI-enabled fraud detection through data-driven rule development, experimentation, and continuous optimization in partnership with technical teams.

A day in the life
Your day may start by reviewing an active investigation, analyzing evidence, or preparing for an interview — but expect the unexpected. In this role, priorities can shift quickly as new cases, stakeholder questions, or emerging risks come up. Every investigation is different, bringing new challenges and opportunities to learn. You'll collaborate with a global team of investigators across the U.S., UK, India, China, and the Czech Republic, sharing perspectives, engaging in healthy debates, and supporting each other as a close-knit team. No two days are the same, and that's what makes this role exciting.

Basic Qualifications

- Bachelor's degree or equivalent
- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent
- Experience handling confidential information

Preferred Qualifications

- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
- Experience in program requirements definition, together with data and metrics leveraging to drive improvements
- 2+ years of fraud identification and detection, investigation and analysis for root causing and providing suitable preventive mechanisms experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually