Senior Operations Engineer

OMHS Integration & Deployment is building the team that installs and commissions Amazon's next-generation material handling systems across dozens of fulfillment sites annually. We are looking for a Senior Operations Engineer who will serve as the mechanical equipment subject matter expert for our installation programs, including Automated Robotic Storage (ARS), Small Sortable Delivery (SSD), AutoStore, and IBIS vertical lift systems.

If you have spent your career with installing or keeping MHE running, you know exactly which installation shortcuts cause the failures maintenance teams live with for years. This role puts that knowledge at the front of the equipment lifecycle. You will develop the installation job plans that define how Amazon's material handling equipment gets assembled, aligned, torqued, and turned over, preventing reliability problems before the equipment ever runs its first package.

You will own mechanical installation quality end-to-end: authoring installation job plans and standards, validating contractor execution against them, and driving continuous improvement as system complexity scales.

Key job responsibilities
Develop installation job plans for MHE equipment, translating equipment expertise into task-level installation procedures with torque specifications, alignment tolerances, assembly sequences, and acceptance criteria
Author and maintain mechanical installation standards and pre-turnover punch list criteria for all OMHS equipment types (conveyance, sortation, robotic storage frames, mezzanines, lifting systems, transfer systems)
Apply failure mode knowledge from equipment service history to identify the installation practices that drive long-term reliability, and build them into every job plan
Validate 3P contractor mechanical installation work in the field; identify deficiencies, document findings, and drive corrective action to closure
Partner with site installation teams to interpret engineering drawings, resolve field fit-up issues, and validate alignment and tolerance requirements
Develop mechanical commissioning protocols and equipment turnover packages that set up site RME teams for success from day one
Collaborate with the rest of the team to create integrated system acceptance packages
Analyze early-life failures to identify systemic installation quality gaps and feed corrections back into job plans
Create training content for field supervisors and 3P crews on mechanical installation quality expectations
Represent OMHS I&D in cross-functional forums with Design Engineering, RME, and Construction on mechanical installation best practices

Basic Qualifications

- 5+ years of directly managing and responsible for multiple large projects experience
- 5+ years of Reliability Program Manager experience
- 5+ years of Microsoft Office products and applications experience
- 5+ years of maintenance or engineering experience
- 5+ years of directly managing and being responsible for multiple large projects experience
- 3+ years of in material handling equipment (MHE) or automation environments experience, or experience in reliability/maintenance environments
- 3+ years of leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases experience
- Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment

Preferred Qualifications

- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
- Experience in Lean Management, Six Sigma and other operations engineer tools
- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
- Experience with performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
- Experience in Amazon RME (Reliability, Maintenance, and Engineering), fulfillment operations, or automation deployment environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Atlanta - 119,600.00 - 161,700.00 USD annually
USA, TN, Nashville - 107,600.00 - 145,600.00 USD annually
USA, TX, Austin - 119,600.00 - 161,700.00 USD annually
USA, WA, Bellevue - 119,600.00 - 161,700.00 USD annually