Reception Officer

Acknowledgement of Country 

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation. 

Role highlights

• Support a nationally significant biosecurity facility in Geelong
• Deliver essential front-of-house and site access services supporting critical science
• Part-time opportunity, 50 hours per fortnight

About CSIRO

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Visit CSIRO.au for more information.

The opportunity

We are seeking a Reception Officer to join our team at the Australian Centre for Disease Preparedness (ACDP) in Geelong. 

In this front-of-house role, you will be responsible for monitoring site access, welcoming visitors, managing reception services and providing administrative support, to enable smooth operations at a high-containment national science facility.

As a Site Attendance Officer (SAO), you'll manage visitor access, coordinate security processes, operate the site access control system and act as a key point of contact for staff, contractors and visitors. You'll also support day-to-day administrative activities and contribute to maintaining a safe, secure and professional environment.

This is a part-time position working 50 hours per fortnight as part of a two-person SAO team covering weekday shifts between 7:45am and 5:30pm.

Your high-level duties will include: 

• Monitoring and managing real-time site access for visitors, contractors and deliveries.
• Issuing visitor access cards and conducting basic site inductions.
• Managing the main reception and switchboard for internal and external enquiries.
• Supporting visitor security and access requirements.
• Conducting formal shift handovers and maintaining accurate site records.
• Providing administrative support, including records management and document uploads.
• Coordinating vendor and trade display visits to site.
• Working collaboratively with internal stakeholders to deliver excellent customer service.

Role particulars

Location: Geelong, VIC

Salary: AU$61k - AU$73k pa +15.4% superannuation (pro-rata for part-time)

Tenure: Specified term of 12 months, Part-time (25 hours per week)

Reference: 103610

As the successful candidate, you will bring:

• Experience working in an administration role or similar.
• Sound written and oral communication skills, with the ability to interact professionally with a broad range of people at all levels. 
• Proven ability to undertake a variety of tasks in an environment with fluctuating periods of workload while meeting deadlines and adapting to new technology and/or procedural changes.
• Proven ability to work with limited direction, determine priorities and operate both independently and as a member of a small team.
• The ability to show initiative and work effectively in a team, positively contributing to the team environment.
• Demonstrated experience with computers and Microsoft Office packages including Outlook, Word and Excel software applications.

Desirable Criteria:

• Previous experience working as a receptionist in a large organisation.

 
For full details about this role, and other criteria, please review the Position Description. 

Support and workplace adjustments
We offer a range of reasonable supports and workplace adjustments. Please reach out to the contact person in the Position Description if we can help you to equitably participate in our recruitment process or the role itself.

Not sure if you meet all the criteria?

While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please reach out to the contact on page 1 of the position description, to let us know how we can support you.  

Life at CSIRO and flexible work arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO.

Inclusion and belonging

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Platinum Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Eligibility 
Applications for this position are open to Australian Citizens only.

Appointment to this role is subject to provision of a security clearance at the NV1 level and may be subject to other security/medical/character requirements, including Security Assessment/Microbiological Security Requirements for Personnel Working on the Australian Centre for Disease Preparedness (ACDP) Site.

Child safety 

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy. 

How to apply 

Please apply online and submit a cover letter (maximum 2 pages) and CV that demonstrate your motivation and ability to meet the essential requirements of this role.

Applications close 

22nd July 2026, 11pm (AEST)