Senior Manager, Business Systems and Operations

Senior Manager, Business Systems and Operations

Infrastructure and Assets

Location: Parramatta

Employment type: Ongoing, Full Time

Salary: Clerk Grade 11/12 ($154,231 - $178,369 pa), plus employer’s contribution to superannuation and annual leave loading

Your role

The Senior Manager, Business Systems and Operations is responsible for providing strategic leadership in the design, implementation and oversight of systems, tools and frameworks that support effective business and management functions. This includes information and data management, project assurance and reporting, financial management and procurement. The role drives efficient, consistent and integrated business practices across the Strategy, Innovation and Sustainability team, enabling informed decision making and supporting the delivery of strategic priorities and operational objectives.

This is a unique opportunity for a Senior Manager to join a multi-disciplinary team and lead business system improvements and optimisation. You’ll join a diverse and inclusive team with a flexible and agile working culture, and significant opportunities to learn and grow.

What you’ll do

As part of the Strategy, Innovation and Sustainability team within Infrastructure and Assets, you will be responsible for but not limited to:

• Design, implement and continuously improve systems, tools and frameworks that support access to accurate, reliable and timely information and data and enable efficient business operations.
• Provide strategic insight and analysis on emerging drivers, trends, risks, and opportunities that may impact DCJ's assets and services to support long-term planning and decision-making.
• Build and maintain strong partnerships with key stakeholders across DCJ, government agencies, and external partners to foster collaboration and drive integrated outcomes.
• Deliver high-quality advice and reporting to executive leadership, Ministers, and governance bodies on strategic priorities, risks, and performance across relevant domains.
• Lead team building and management activities to drive capability uplift, improve performance and ensure achievement of organisational objectives.
• Represent DCJ in strategic forums, contributing to whole-of-government initiatives, policy development, and cross-sector collaboration.

What we’re looking for

We’re looking for someone who can work independently to drive data quality and integrity across business systems, ensure accuracy of information, build strong relationships with a wide range of stakeholders, and explain technical information in a way that’s clear and easy to understand. This role is an opportunity to make a real impact by driving outcomes that support priority government outcomes.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What we offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health and wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click Apply and attach:

• a cover letter (maximum two pages) outlining how you meet the requirements of the role; and
• an up-to-date résumé (maximum five pages).

Applications close Monday, 3rd August 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Joshua Michael, A/Associate Director, Strategy, Innovation and Sustainability on 0409 565 993 or at joshua.michael@dcj.nsw.gov.au  

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via thikimyen.nguyen@dcj.nsw.gov.au   

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander peoples, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.