Services and Programs Officer

Services and Programs Officer

Corrective Services NSW

Location – Broken Hill

Employment type – Ongoing, Full time

Salary – $102,936 - $113,579 plus superannuation and annual leave loading

This position is open to Australian Aboriginal and Torres Strait Islander people only.

Join us and be part of a team that helps people change their lives, strengthens communities and creates safer futures for New South Wales.

Your role

Imagine finishing each day knowing your work has helped someone take a step towards a better future. As a Services and Programs Officer at Broken Hill Correctional Centre, you'll support offenders and remandees through assessment, case management and rehabilitation programs that encourage positive change. No two days are the same—you could be facilitating programs, responding to crises, coordinating support services or helping someone prepare for life after release.

Why Broken Hill?

This isn't just a new job—it's an opportunity to build a meaningful career and an exceptional lifestyle. Broken Hill combines the benefits of regional living with the opportunity to make a real difference in your community. With affordable housing, short commute times and a welcoming, close-knit community, you'll have more time to enjoy what matters most. Outside of work, you'll discover stunning outback landscapes, national parks, vibrant arts and culture, and endless opportunities for adventure. If you're looking for a role that offers purpose, challenge and genuine work-life balance, Broken Hill could be the change you've been looking for.

What you'll do

Every day brings the opportunity to help someone take a step towards positive change. From assessment and case planning to rehabilitation and reintegration support, you'll play an important role in helping offenders build safer, more productive futures.

No two days are the same. You might facilitate a group program, provide one-on-one support, respond to a crisis, or help someone prepare for release. Through professionalism, resilience and empathy, you'll contribute to safer communities and better outcomes for individuals and families.

What we're looking for

We're looking for someone who believes in the power of positive change. You'll bring resilience, empathy and sound judgement, with a genuine commitment to helping individuals build better futures and improving outcomes for communities.

Using your experience in assessment, case management and intervention work, you'll support people with complex needs while building trust, encouraging engagement and maintaining professional boundaries. As a strong communicator and team player, you'll work alongside colleagues and community partners to support rehabilitation, reduce reoffending and create lasting change.

Download the role description.

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander people.

Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

1. Confirmation of Aboriginality form

or

2. Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people https://www.dcj.nsw.gov.au/about-us/careers-at-dcj/pathways/careers-for-aboriginal-people.html

What We Offer

At Corrective Services NSW, you'll enjoy a rewarding career where you can make a genuine difference while continuing to grow professionally.

• Competitive salary and employment conditions.
• Flexible work environment and salary packaging benefits.
• Generous leave entitlements and wellbeing support programs.
• Ongoing training, professional development and specialist learning opportunities.
• Clear career pathways across Corrective Services NSW and the broader NSW Public Sector.
• The opportunity to contribute to safer communities and positive outcomes for individuals and families.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for Corrective Services NSW (CSNSW) provides opportunities to make a real difference. We collaborate with government and non-government justice and human services agencies to support victims, facilitate restorative justice, and promote reintegration. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the focus capabilities as outlined in the role description as well as an up-to-date résumé (maximum 5 pages).

Applications close 30 July 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Paige Dart via email Paige.Dart@correctiveservices.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Aeron Santos via email on Aeron.Santos@dcj.nsw.gov.au  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.