Manager

Amazon is seeking an experienced Senior Field Operations Leader to drive the successful launch of our 2026 Automated Robotics (AR) or Sub Same day (SSD) facilities. This role will lead field teams responsible for installation, integration, and commissioning of mission-critical projects. The ideal candidate will build and develop high-performing teams while ensuring all projects meet Amazon's rigorous safety, timeline, cost, and quality standards.

Key job responsibilities
- Lead and develop field teams of 11 people per AR site, 7 people per SSD site, or 5 people per IBIS/Autostore site
- Establish a relentless high bar team with regards of safety and quality of installations
- Drive end-to-end accountability for successful installation, integration, and commissioning of complex technical projects
- Establish standardized work processes, training programs, and operational excellence initiatives to ensure consistent, high-quality deliverables
- Collaborate with Central and Quality teams to define and achieve safety, timeline, cost, and quality metrics
- Develop site leaders who maintain complete ownership of installations through dedicated teams, standardized work, and comprehensive training
- Partner cross-functionally with engineering, supply chain, and operations teams to ensure seamless project execution

Note: Candidate can sit out of any Amazon location in US. 50%+ travel expected.

A day in the life
As a Operations Engineer – Site Operations Leader, you will serve as a technical expert in the integration and deployment of automation and material handling solutions, with a strong focus on master scheduling, budget management, and procurement tracking. This role requires a blend of technical expertise and project management skills, along with the ability to collaborate across organizations to drive implementations and improvements across multiple sites.

Basic Qualifications

- Bachelor's degree
- 10+ years of experience in operations management, with at least 5 years leading large-scale technical installations or commissioning projects
- 7+ years of people management experience, including managing managers
- Demonstrated experience scaling teams and operations in high-growth environments
- Track record of delivering complex technical projects on time, within budget, and to quality specifications
- Experience implementing standardized work processes and operational excellence initiatives

Preferred Qualifications

- Experience with robotics, automation systems, or distribution center technologies
- Background in managing teams in a rotational schedule environment
- Knowledge of Amazon's operational models (NACF, ATS, GDS)
- Experience leading teams in high-travel roles with proven retention strategies
- Six Sigma certification or equivalent process improvement methodology
- Strong data analysis skills with the ability to translate metrics into actionable insights
- Experience in startup or new site launch environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Diego - 142,800.00 - 193,200.00 USD annually
USA, MO, Republic - 142,800.00 - 193,200.00 USD annually
USA, TX, Austin - 142,800.00 - 193,200.00 USD annually
USA, VA, Arlington - 142,800.00 - 193,200.00 USD annually
USA, WA, Kent - 142,800.00 - 193,200.00 USD annually