Senior Consultant

Job Description

Sydney, Australia | Hybrid

As a trusted partner to many of Australia's leading lenders, we're looking for a Senior Consultant. You will report to Director of Consulting and help large enterprise clients solve complex challenges that span across credit risk, analytics, decisioning, fraud prevention and customer management.

If you enjoy partnering with clients, influencing strategy and translating industry expertise into meaningful results, we'd love to hear from you.

What you'll do:

As a Senior Consultant, you'll work with clients, sales, product and delivery teams to provide expert guidance and help organisations maximise value from Experian's solutions.

Partner with clients and support growth

• Be a trusted advisor to major clients across banking and financial services.
• Help clients solve challenges and achieve strategic goals using data, analytics and decisioning solutions.
• Support client presentations, proposals, RFIs and RFPs.
• Partner with Sales teams to develop account and sector growth plans.
• Represent Experian at industry events, client forums and advisory boards.

Bring the voice of the customer to Experian

• Share market insights and competitive intelligence with team members.
• Collaborate with Product, Technical Pre-Sales and Commercial teams to enhance existing solutions and identify new opportunities.
• Help shape future offerings based on client needs and industry trends.

Promote customer success

• Partner with delivery teams to help clients realise value from Experian's products, data and services.
• Strengthen client engagement through governance meetings, analytics and solution adoption activities.
• Support long-term client relationships through proactive consulting and expertise.

Qualifications

We're interested in people who have a combination of the following skills and experiences. If you don't meet every requirement, we still encourage you to apply.

• Experience within banking, financial services, credit bureaus, consulting or a related industry.
• 10+ years of experience with credit risk, customer management, collections and lending environments.
• Understanding of decisioning platforms, credit bureau products, analytics or data-driven solutions.
• 5+ years of experience designing or implementing solutions that improve customer, risk or commercial outcomes.
• Experience communicating product benefits appropriate for each prospect, including engagement with senior leaders.
• Commercial awareness and the ability to articulate business value and return on investment.
• A collaborative mindset with the flexibility to work effectively across diverse teams and customer groups.

Additional Information

Benefits/Perks:

• Novated Leasing & Salary Packaging
• Great compensation package and bonus / commission plan
• Flexible work environment, hybrid model
• Flexible time off including volunteer time off, personal leaves and paid holidays
• 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

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Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.