Driver Manager

Job Description

As the North Island Driver Manager, you will be responsible for overseeing the safe and efficient operation of BeFresh New Zealand’s last-mile deliveries across the North Island. You will lead the onboarding, rostering, compliance, and ongoing supervision of drivers and delivery partners to ensure high standards are met.

This role is based in Auckland (Penrose) and reports to the Associate Director Fulfilment.

You will…

• Oversee driver and contractor onboarding, training programs, and portal management.
• Manage driver allocations, week-over-week rostering, and daily operations monitoring.
• Ensure all drivers are properly licensed, certified, and compliant with delivery standards and transportation regulations.
• Oversee vehicle maintenance and compliance across the fleet.
• Manage driver incidents using existing internal tools and systems.
• Act as the Customer Care liaison overseer for all driver relations.
• Handle error management, operational communications, and oversee hardware/asset management (devices, equipment).
• Travel regionally to visit local depots and subcontractor drivers across the North Island.

You have…

• Relationship management experience (preferred).
• Strong background in managing driver operations, logistics, or last-mile delivery workflows.
• Solid knowledge of applicable NZ transportation regulations.
• Proven track record in managing compliance, onboarding systems, and incident handling.
• A valid driver's license with a clean driving record.

You are…

• A strong, approachable leader with excellent interpersonal and communication skills.
• Capable of working independently as well as collaboratively within a broader logistics team.
• A proactive problem solver skilled in error handling and fast-paced ops management.
• Adaptable and willing to travel regionally to support regional depots and sub-contractors.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company

• Flexible working arrangements 

• Egoless environment, constant learning with room for personal growth

• Free access to Headspace

• HelloFresh Academies - internal learning & development 

• A diverse and vibrant international environment, with offices in 18 countries

• Competitive salary & benefits - 70% off HelloFresh

• Access to ClassPass corporate membership - 33 credits per month

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role - You must have the right to work full-time in New Zealand.

Location: Penrose, Auckland - hybrid working environment 

Salary: Competitive salary & employee benefits

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