Senior Business Development Representative

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

As a Senior Business Development Representative at Deputy, you will be a key driver of new business acquisition within targeted strategic segments. Leveraging your proven expertise, you'll lead innovative outbound strategies, build pipelines, and act as a mentor to junior BDRs. This role demands an experienced BDR who can navigate complex sales cycles, build strong relationships with key decision-makers, and consistently exceed performance targets.

In this role, you will lead strategic outbound campaigns, conduct in depth prospect research, and expertly qualify leads. You will also be responsible for coordinating strategic discovery calls and demonstrations with the Account Executive team, ensuring seamless transitions and maximising conversion rates and revenue.

Responsibilities

• Proactively identify, engage, and qualify high-value prospects within strategic industries, focusing on mid market and enterprise level accounts.
• Create and execute strategic outbound campaigns, utilising a multi channel approach (phone, email, social media) to generate qualified opportunities.
• Conduct thorough discovery calls to understand complex business needs, identify pain points, and align Deputy's solutions with strategic objectives.
• Effectively leverage marketing collateral, including case studies, white papers, and presentations, to enhance prospect engagement and accelerate the sales cycle.
• Navigate a high volume of sales inquiries and proactively reach out to prospects via phone calls (90% of your role will focus on outbound leads).
• Accurately document prospects' pain points and business cases in our CRM (Salesforce) and maintain up-to-date records.
• Stay abreast of industry trends, competitor activities, and market conditions to refine prospecting strategies and identify new opportunities.
• Analyse sales data, identify areas for improvement, and implement strategies to enhance pipeline generation and conversion rates.
• Provide guidance and mentorship to junior BDRs, sharing best practices and contributing to their professional development.

Skills & Experience

• Minimum of 2+ years of proven outbound sales experience, with a focus on mid market and enterprise level accounts.
• Proven track record of success in a BDR or similar role, with a focus on outbound sales and mid market and enterprise level accounts.
• Extensive experience in developing and executing strategic outbound account plans, research, and prospecting strategies.
• Exceptional ability to engage and build rapport with C-level executives and key decision-makers.
• Strong work ethic, integrity, and resilience; adaptability to the dynamics of startup life.
• Ability to engage key decision-makers and translate their pain points into viable product solutions.
• Experience qualifying prospects and effectively relaying insights to Account Executives.
• Data-driven and process-oriented approach to work.
• A growth mindset, focused on continuous learning and achievement.
• Team-first mentality with a commitment to collective success.
• Exceptional phone presence, interpersonal communication, and presentation skills, with the ability to build rapport quickly
• Proven ability to thrive in fast-paced, dynamic environments.
• Strong track record of consistently meeting and exceeding measurable performance goals.
• Strong multitasking, prioritisation, and project management skills.
• Experience in hospitality, retail, or healthcare/medical sectors is advantageous.
• Bachelor’s degree or equivalent experience.

We are looking for individuals committed to continuous learning and who inspire their colleagues to succeed. If you are ready to contribute to our team and grow your career in sales, we want to hear from you!

Employee Perks

- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)

- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP) 

- Take paid parental leave to support you and your family 

- Stay protected with Group Salary Continuance Insurance

- Access support through our Employee Assistance Program

- Enjoy additional leave days — including  study assistance, celebration days and volunteering

- Join our global working groups focused on collaboration, belonging and connection

- Get creative at our annual Hackathons

- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

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